December 2023 by Rich Gibbs
The official opening time of this store is 6am but I?m not sure this branch understands this is the time the public can come in. The reason I say this is I regularly shop here between the hours of 6.15am and 6.30am due to working just around the corner and pop in on my way to work and I have to say at that time the place is an embarrassment. I?d challenge any senior management, internal or external auditors or health and safety regulators to pay a visit around this time to see exactly what I mean. The aisles are full of cages getting in the customers way as shelf stacking takes place, the floor is full of trip hazards most aisles have broken down cardboard boxes and plastic wrapping lying around which is dangerous and if nothing else looks a mess, the veg aisle often has bits of veg discarded on the floor, this morning when running the gauntlet I had to dodge tied up full bin bags in the gangways by the tills, and only a few weeks ago witnessed a man slip over at the self checkout because the floor had been mopped and no signs put in place - luckily he shook himself off and wasn?t hurt but I dread to think what would happen if it was an elderly person. The person in question actually fell into the back of me as I was scanning my items which left me a nasty bruise as well. But I?d be very surprised if the incident was even recorded as soon as he was up everyone just carried on as previous. You also have to keep one eye open for the cleaner himself who if you are caught off guard you might get swept up by his scissor sweepers as he is stopping for nobody . The shelves themselves often to are empty as the shelf stackers do there best to put everything out but at that time are a way off completing the task - something which surly should be done prior to opening. And then there is the petrol station which is a toss of a coin if it has fuel or not, it?s always either got the whole forecourt cordoned off or the out of fuel signs on the pump an issue that never seems to occur at the nearby Bracknell or Sandhurst branches or indeed the BP garage a few doors down the road - not only making it inconvenient but they must turn away an incredible amount of potential income as a result.. Maybe I don?t see the best off the store because of the time I visit I have no doubt when it gets busier later in the morning the impression would be completely different, but that makes the point no less irrelevant if it?s open it?s open.. and the level of customer service shouldn?t alter deepening on the time they shop. For me it?s convenient by location but far from a pleasurable experience.
December 2023 by Backlists
Beware the parking sign changes between 2 and 3 hours.I saw the sign for 3 hours and set a timer so I could do 2hrs 50 mins of work in the costa.2 weeks later, a parking charge comes through the letterbox. Sadly I have no proof that it was 3 hours and not 2 hours. Buy a dashcam.
December 2023 by Pauline Moore
I have lived in Wokingham for 45 years and always shopped at Tesco (the old store before this one) Since covid there is never enough staff and whatever time of day the ques are very long. I will find somewhere else to shop. Tesco Trying too hard to save money and loosing customers. I?m sure I am not the only local who is going to go elsewhere.
November 2023 by ian sinclair
Perhaps the worst Tesco in the area. Unfriendly and often rude staff, long queues at checkout and quite often shelves are unstocked. The inside of the store is also quite grubby.
October 2023 by D C
Don't bother going there for petrol as pumps are usually not working or empty. This has been a consistent problem since they were put in and still shows no sign of being rectified.
September 2023 by Emmezin
Nando, store manager at my local Tesco in Wokingham came to the rescue sorting out an issue the store manager at Sheperton Mallet superstore was not capable or not willing to sort out even though it was their till point that created the double charge in the first place.The manager or supervisor at Sheperton was not interested in resolving the double charge and I want to THANK Nando, the store manager at the Wokingham branch who had to step in to resolve the issue the Sheperton Mallet supestore created.
August 2023 by Dimitrios Sarris
Paid 70£on a fine for just 15 mins more than 2 hours .very disappointed with the staff .I will not go there again
August 2023 by Tom Tom
Nice staffBut a lot of empty shelves
July 2023 by Jogi Paul
people working for tesco were really nice the food was fresh but the petrol station sometimes runs out of petrol
June 2023 by Precious Dobboh
Great shop, great clothes, great prices!
June 2023 by Terina Goodings
I am very impressed with the service and quality of product in tesco, and they are very good value for money, I bought a lovely chicken for £3.69 and it's twice the size of the ones in lidl and cheaper, it was really nice. So I'll be shopping with tesco again.
May 2023 by Dejan Brebric
Worse petrol station in the world ! Never but literally never all pumps are working !
May 2023 by Mike Lacey
Time you got rid of the (almost never used) Scan As You Go counters and added more Self Service ones.
April 2023 by manak
very good service and customer dealing by ashok banga
April 2023 by Ashok Kumar Banga
Good quality products and we?ll packed.