March 2024 by prakash chauhan
This review is regarding Property Management services provided by Hayley McPhail- Property Manager at Romans . She has been very proactive in making sure that the maintenance queries are answered in a timely manner and attended to by a professional contractor. Also the 6 month inspection was carried out in a very professional manner with detailed photos ,condition of property was reported in great detail on their online portal that is quite user friendly. So far the experience has been very good with Romans and look forward to continuing this relationship further on. However they are a little expensive but the service is good.
March 2024 by Annabelle Lgl
Anne-Marie (lettings consultant) was incredibly helpful and responsive in helping us arrange viewings and make an offer with the best chance of success! Special mention to Alexandra, the viewing agent who was flexible to accommodate viewing times. The only reason for giving 4/5 stars is following their hard work, the lettings move manager was pretty unresponsive on both emails/phone to ensure the paperwork was all done well on the first try? other than that, would recommend!
March 2024 by Jon Price
Hayley McPhail has done an brilliant job in looking after our properties and tenants. She is always responsive and has resolved some pretty tricky situations very professionally.
March 2024 by Jamie Harper
Awful place. They will give you a property in a horrible state. Freezer doors unable to shut with how over frozen they are, stinks etc etc. Then when you return it at the end in immaculate condition after a professional clean, they will still claim it needs to be done again. Charge you. And make up fake charges for replacing a whole toilet because of a water mark down the bowl and buy a new smoke alarm that was broken before we moved in. Seriously recommend staying away.
March 2024 by Sadie Miller
Anne- Marie couldn?t have been more helpful with finding and renting our new property. We are so grateful for the help she gave us, would answer any questions that we had and guided us through the process every step of the way.Would 100% recommend.Thank you Anne- Marie :)
February 2024 by NikiG
Anne-Marie was amazing with supporting us with our move process from start to finish. She has made the process very smooth and has, and is continuing to help us with all our queries!
February 2024 by Amy Hunt
Awful communication from the team. I would not recommend
February 2024 by Julian Saunders
Denise Hurn was an absolute delight to work with today. She spent time to understand my issue, did the research very quickly whilst I was in the phone, found the issue and corrected it. She really was a one stop shop, great customer service. Thank you Denise.
February 2024 by Rima Sachdev
I?ve worked recently with Jack Cracknell who has helped me with my end of tenancy ( I?m the Landlord). Jack has been professional, helpful and polite. He has updated me at each stage without any need to chase and has listened to and acted on any concerns or queries I have had. Thank you Jack!
February 2024 by Ella Parker
I?ve recently rented my first ever home with Romans Wokingham, Anne-Marie was incredibly helpful throughout the whole process, she responded efficiently and would always provide me with the information I needed! It was a really pleasant experience dealing with Romans and especially Anne-Marie, thank you ?
January 2024 by Ivan De Marino
Full disclosure: our sale/purchase chain has still not exchanged, so this is a review of the service provided so far by Romans Wokingham.We started our engagement of Romans with a different agent (Jack) but eventually we moved to Morgan Thompson as Jack relocated.I'm confident I can say we wouldn't have been able to establish a chain without the smart and regular insight that Morgan provided us on a weekly basis. No seller wants to "reduce price" right? What I really appreciated was the fact that Morgan was upfront: "if you want to sell now, we need to look at the market, the interest/views on Right Move, and the calls we get - if you are willing to wait, this price can still happen but probably after December".I'm paraphrasing, but this is in essence the "kick" we needed to make the right move: reduce the price (gradually and reasonably) and keep a constant eye on the data, so that we could "do a Goldilocks" and get to the one that was right.We did, and now we have been moved to "Catherine" that is handling the constant back and forth of our chain (questions, looking for potential completion dates and so on).I think the team is doing a very good job, and I hope to come back in not too long to add another positive feedback after completion.Thank you Romans Wokingham
January 2024 by Tania Vermaak
Quick and efficient. The team got the job done without any issues whatsoever. Many Thanks for all your efforts, especially Jon
January 2024 by hannes nortje
I recently worked with Jonathan Randal from Romans in Wokingham to find a new place to live, and I couldn?t be happier with the experience. Jonathan was incredibly helpful throughout the entire process, from the initial search to the final move-in. He was always prompt, thorough, and professional, and he made sure that I found a place that met all of my needs. I would highly recommend Jonathan to anyone looking for a new home in the Wokingham area. Thank you, Jonathan, for all of your help.
January 2024 by fakher shili
Overall happy ! Thank you Romans Team specially Jonathan ?
January 2024 by JAKE NEWCOMB
Jon Randall was excellent in helping me and my friend move in together, I would highly recommend renting via romans.
