April 2023 by Sharon Drablow
Very good helpful staff
December 2022 by preeti shah
Sent two items from this post office but because they didnt put the correct labels on even though i paid the right amount it has never reached the destination and has gone missing.This is after i paid for the signed for and tracking service.
October 2022 by maximilian thorne
Asked for advice on which postal service I should use for my parcel, special delivery or 1st class. The staff member strongly recommended special delivery but after weighing up the price difference in my head I opted to use the 1st class service. The staff member then proceeded to tell me I was doing the wrong thing and that in the event of the parcel going missing I would have to prove the contents was not worth over £20 or I would not receive any compensation at all (strange policy but I accepted it and still stuck with my original choice of 1st class). They then proceeded to write on my receipt that I had been ?advised? of this recommendation and just made the whole customer experience tense and unpleasant. The anger I felt towards me after picking the cheaper delivery option is not appropriate or called for especially when people?s money is not stretching as far as it used to. Some customer service training would definitely go a long way and I personally hope other people don?t have to have the same experience as me.
July 2022 by Jon Atkinson
Staff always helpful and friendly.
May 2022 by Matt Lovegrove
Rude staff
January 2022 by Christiann Chisholm
Friendly staff that unfortunately like everyone else has to deal with staff shortages so there are long waiting times sometimes.Considering the location inside a co-op and the current situation it's not their fault, I have been coming here for years and the queue's one person can't handle, well good luck finding a better post office.
July 2021 by Colleen Fry
The customer giving 1 star review is very unfair considering 'lockdowns'. The queue admittedly is slow but this is not the fault of staff but more the fact that there is a shift pattern. The days there are two cashiers things move quite quickly. I have always found the staff to be very helpful and pleasant, more so than in another fairly local post office (in a shop) I have been to, where I felt as though I was a nuisance being there. I don't expect post office staff to be fast at their job but more so to be accurate and precise when dealing with our packages, etc. and our money.
July 2021 by Colin Roper
This post office is nothing but a complete and utter disgrace. No matter what time you go there is always a huge queue waiting outside in all weathers and there is only ever ONE person serving at their own slow couldn?t care less manner. There is no sense of urgency nor care or regard for the post office customers.An absolutely unacceptable level of appalling service and I shall never go there again and would advice all others to do the same thing!
July 2021 by Rozzie B
Yes, standing outside right now is required, and it can DEFINITELY be cold and often also wet. But having moved here very recently, may I say what a total pleasure it has been to meet such cheerful, kind, informative and helpful workers. Thank you.
July 2021 by Anne Marie Schou Lund
Might have to wait outside no room inside co op, but very good help in the post office. Cash withdraws and bills can be paid here. Transfer moneys etc
