February 2025 by Sonia Jhand
It was very cold in the restaurant
February 2025 by Heather Keogh
On Sunday we went to pizza express Wokingham as it was National Pizza day so they were offering free pizza if you wore black and white stripes. We didn?t have a booking but they managed to accommodate 10 of us including 3 children. The service was excellent the food was tasty and arrived quickly after ordering despite then being very busy. We enjoyed the free Margarita pizzas along with some other pizzas and salads. Would definitely recommend this restaurant particularly for their good customer service
February 2025 by Anja Möst
Do you think people won?t notice you?re lobbing bottom tier precooked supermarket chicken in dishes?? And don?t try to argue your way out of this. Your chicken ingredients on your website have the same as a cooked chicken pack, including sugar, dextrose and cornstarch, and the chicken tastes as bad as it too. How on earth is this disgusting food even allowed to be served in a ?restaurant??
DO NOT EAT HERE. You?re being ripped off.
Not to mention the overall customer service experience. You can?t even CALL this place, they?ll put you straight through to a booking bot every time without fail
February 2025 by Aaron
Manager deserves a raise!
January 2025 by Andy Boudier
Kid-friendliness: Great for my fussy 11 year old. We love the crayons and activity sheets.
January 2025 by Charlotte Gould
Great meal at Pizza Express Wokingham today- delicious food, good service and the lovely waitress looked after us well
December 2024 by Ben McD
Ordered at 10pm on the Uber eats app, approximately 30 minutes before the store would be closed giving then plenty of time to make the order of 2 things. I've now been waiting nearly 2 hours to get my food and it still hasn't arrived. If the time frame they had wasn't enough they could've denied the order, but no they accepted it, if you say you're gonna make my food then make my food.
December 2024 by Julian Starkey
Rather quiet, but that meant prompt service and a quick turnaround which was what we wanted.
November 2024 by Mel Powell
Staff seemed less interested than usual and non attentive. We kept having to ask for items but felt like that was hard work. It was noisy and we didn?t feel it was up to its usual standard. Food was nice but on checking the bill we'd been overcharged so raised that. The staff member made me feel like she was doing me a favour by removing the item. Sadly we feel this place has had its day and won?t be going back for a while
November 2024 by Ro Fo
Service was great, good was good company was excellent
November 2024 by Hugo James
Got Deliveroo and it was disgusting. Pollo ad Astra has me burping eggs all night, on the loo all day today.
November 2024 by Damion Parsons
Nice place to eat. Usually, we have great service in here, today (as they were busy with numerous children's parties). we were left with a slight feeling we were forgotten and kept having to wait long periods before being tended to. We will go back as we love the food and staff, hopefully just a one off ?
November 2024 by Gurinder Singh
The Wokingham staff are amazing. Real credit to Pizza Express.
November 2024 by leonie hunt
Absolutely shocked with the service tonight. Me and my partner usually go to the Lexicon but decided after coming back from the airport that we would pop into our local pizza express (1 minute walk) to end our holiday.
On arrival, we weren?t greeted by the hostess/manager instead, we were shouted at across the restaurant to follow her. Basically had no interaction or pleasantries but we decided that we would ignore that and hope it can only get better.
When our server came over, the greeting wasn?t warming at all and was quite abrupt, ordered our drinks and a jug of tap water (which we never received) we ordered and specifically asked for starters to come out with mains (repeated twice) and also specified my allergy which I wanted to apply to both starters (so they both became gluten free). The waitress did not seem interested in us at all and that didn?t make us feel great but again we moved on. To be fair, it looked like she was the only one working -
So maybe she was quite busy but at the end of the day the manager should?ve been helping/supporting her.
Our starters finally came out and was incorrect, so one was sent back to be remade (to be gluten free). No apology, instead tried to argue that I said something else and didn?t ask for this to be gluten free.
We finished one starter and then the remake came over to which my partner asked the lady how long our pizzas were going to be, as we asked for everything to come out together. She just looked and said she will check and then a couple of minutes later came back and said will be two minutes. Again no apology.
About 10 minutes later, our pizzas arrived, our waitress who dropped them at our table seemed like she couldn?t get away quick enough. Again no service, no asking would we like anything else? My partner wanted chilli oil and tried to look for the lady but ended up giving up because she didn?t return. Instead he went to get a bottle from the side as we clearly realised we weren?t going to be served.
Then a member of staff started shouting at him. Then our waitress said to him, that she was going to come over and ask if we want anything else. But was a bit late by then.
He felt so embarrassed and quite furious, that he was shouted at by a member of staff because he grabbed some chilli oil, due to lack of service. He returned to the table and expressed that he wanted to leave.
So I got up to find the waitress and get 2 takeaway boxes and told her we were going to leave (paying the bill online). She came over and only then started to apologise for shouting at my partner and for all the other things but I made her aware that we appreciate she seems like the only one working but this just wasn?t acceptable and the service was extremely poor. She got the bill and apologised again, but no sign of manager or anyone acting as manager - which I think is pretty awful. The waitress added a discount for our poor experience which I did appreciate but at the end of the day i didn?t complain for this to be the outcome. My complaint was made because I have never been out to dinner with my partner and him being made so upset and furious by the treatment that we have wanted to leave. The fact that no manager came over is not great and we tried to look for her on the way out and was nowhere to be seen. Just extremely shocked with tonight?s experience, no check ins with our food, no apologies for mistakes/issues along the way and no manager to come and address the issue when my partner was shouted at.
November 2024 by Bradley Johnson
I love this picture
