August 2025 by James Wright
Extremely patient and helpful team here, especially the AM, Navdeep.
August 2025 by Veena Marsden
Boots at Wokingham have an excellent team who are customer centric, very approachable. Lovely and extremely patient. Jackie, Brian and all the staff whose names I can't recollect spent considerable time ensuring that the customer is satisfied and I have been going to that store for approximately 40 years no matter where I lived because they are exceptional and exemplary in the manner they treat customers. Thank you all at boots
July 2025 by Shingirayi Gomo
I called today to make an enquiry on a product I had been struggling to find. I spoke to a lady named Gloria on the boots Wokingham pharmacy line. So accommodating, respectful and patient. She went onto the store floor twice to check for the products while I held the line. Thank you Gloria for the exceptional service today.
January 2025 by Craig Faulkner
Always great freindly services all the staff are always happy to help
January 2025 by Claire Deegan
Pharmacy is a joke.
Went to collect mine and my son's prescription - sons was delivered to them yesterday morning, mine was today after an emergency appointment but was told needed urgently or I'm at risk of a chest infection turning to pneumonia.
The utterly incompetent woman who spoke to me was almost offended that I had dared to think a prescription would be ready yet. Apparently, this pharmacy now takes TWO to THREE DAYS to make up prescriptions. Yes, you read that correctly. So with weekend closing, I could be waiting until Tuesday for a prescription to be made up.
And don't try to call and check if they've got it, because they don't answer the phone and deny it's rung when you say you could've avoided a wasted journey if they had answered the phones.
There is no signage advising this baffling change to prescriptions and my GP is apparently unaware too. I've never known a pharmacy to add an additional two to three working days for a prescription, you already wait three days for it to filter from the GP, now this.
I'm now looking at hospital because the GP said my chest infection is severe and I needed these antibiotics asap. It took a week just to get the appointment in the first place.
I asked for my prescription but was told no it's been sent there so it now stays there.
Don't waste your time
January 2025 by Whitney Ranger
Brought the mark hill pick n mix air wrap for my mother's Xmas pressie, it turns out it's faulty. I purchased it on boots online for in store click and collect. Tried to get it replaced as its faulty, they said no and tried to refund me and charge me again but at the full price of £169 rather than the £82.50 I paid. I tried to argue this out with them for over half an hour. The boss was called and he wasn't given the full story, I aksed her to tell him it was faulty several times and she didn't. So he backed her up. I explained to her that on the website it states I can replace in store if faulty. Her answer to this was sometimes the website says these things, but we don't do that here. Come back in and speak to my manager tomorrow. I had driven 45 mins to that store because it was not in stock in my local. I am actually lost for words that I can't replace my faulty product at the price I paid for it!
October 2023 by Natalie Williams
Small store, difficult to find specific items, but helpful friendly staff. Parking can be difficult unless you can walk a distance. Very few disabled parking bays close by.
October 2023 by Kat Holmes
Bloody awful pharmacy, ? took 7.5 hours to process 3 tubes of toothpaste.
August 2023 by Sofia Gurung
If I could give it zero stars i would, but this just seems to not care about anything, very informal even to people who would want to work there, I had a job interview and was assured I?d get the results of my interview, but they have completely gone ghost,what professional business does that
August 2023 by Sky Limited
I was so happy to see a new manager. He is wonderful , working very hard .The shop started to look like a shop. Thank you.
July 2023 by Iceberg1976
There are plenty of different brands to choose from. Helpful staff. Good prices.
May 2023 by Honeyy x
freya is absolutely lovely and helped me so much
May 2023 by Amit Mistry
Good product range. Questionable customer service at times.
April 2023 by Jennifer Perris
Hardly the buzzing pharmacy it used to be. What's going on?
April 2023 by Katarzyna Szerszenowicz
Unfortunately, I struggle to give any more stars to this shop. Shelves are very poorly stocked up, with a limited availability of products, the store itself looks old and rundown. So far, the worst Boots I have visited to date.
