August 2025 by Peter Haydock
A most excellent book shop.
July 2025 by Asma Original
The experience to buy books there for my kids was amazing. Each one found lots of choices for their age and preference. My eldest even found books she was looking for that couldn?t find anywhere else?s. The 9-12 fiction books selection is so wide that was great. You can even find board games, cards, toys. It is a one stop shop for sure. At check out they were super nice too. We enjoyed our stop there.
May 2025 by saroj mundra
Such a lovely book store with a load of variations of different books
March 2025 by Priya Thangappan
Very tidy and organised
September 2024 by Mrs B
Visted Monday with my Canadian cousin and it was her first trip to the UK. There?s another review on here (which I wish I read prior to the visit) mentioning this store isn?t great for people of colour. I found the customer service really poor and felt micro aggression from the elderly chap behind the counter. He was rude when I asked for another couple of paper bags (they were small paper bags and he had approx 100 sat on the counter) and said no without apology, reason or politeness. This is after purchasing 4 books. Seconds after leaving, he slammed the door behind me when closing the store (we were some of the last customers). I raved about Waterstones to my Canadian cousin and felt embarrassed with this service. I went on to explain not all British people or staff are rude in bookstores. Such a shame we both felt this way and that I tried to make excuses for this disgraceful behaviour?
May 2024 by Paul Harness
Usual good range of books & other interesting stuff
February 2024 by Sian Talbot
Really great range of books and resources. Brilliant staff and a safe, quiet haven in a busy town.
January 2024 by clifford cavener
Full of books
November 2023 by C KW
The Windsor store has a lovely warm and welcoming vibe just by the Castle. You can imagine the young royals popping in choose the next book to dive into. The staff are incredibly friendly and knowledgeable. I was served today by a young lady behind the till at lunchtime today. She gave me some great recommendations as well as insights on upcoming releases to come back for. I bought my book the spent the rest of a perfect Sunday in a nearby cafe reading. Will definitely be back again.
November 2023 by Nick Monaghan
A really nice store, with a great location on Peascod street, next to Windsor castle. I have always found the service to be excellent and the staff really seem to enjoy working here. The store is pretty big and set over two floors.
October 2023 by Andy Findlow
Great range of books. Not the largest of shops but the range of books keeps my whole family engaged for a long time...
October 2023 by Cathy Kentucky
The Windsor store has a lovely warm and welcoming vibe just by the Castle. You can imagine the young royals popping in choose the next book to dive into. The staff are incredibly friendly and knowledgeable. I was served today by a young lady behind the till at lunchtime today. She gave me some great recommendations as well as insights on upcoming releases to come back for. I bought my book the spent the rest of a perfect Sunday in a nearby cafe reading. Will definitely be back again.
October 2023 by Ward Dougherty
A Lovely bookstore right off Peascod StreetI came to visit Windsor Castle, had some extra time. and decided to walk around the local area. I am glad that I did since I found Peascod Street. This is a lovely street, covered in cobblestones, directly down the hill from the castle. There is only foot traffic on this street which is pleasant as it is fairly wide leaving plenty of room to walk and windowshop. The street is lined with all kinds of shops from food to clothing. About halfway down the hill, there is a very nice bookstore called Waterstones. It is 2 stories with lots of books. The floors and shelves are light wood and there is ample lighting which makes it very easy to see all the titles and read. Both upstairs and downstairs have ample room to get around. I was looking for a specific book and asked a staff member. They were very friendly and helpful. They had a title I was looking for so I made a purchase at the counter located by the door. Overall, this was a very pleasant experience that I would recommend for anyone booklover in the area or looking for their next good read.
August 2023 by - Oyr -
Not a good store for people of colour. Stood in queue behind paying customer. Guy at till take a different customer to pay from other side. When I question where the queue is he said there?s no sign but he?s telling me (?) BAD service. I walked out without purchasing. Shame ok waterstones for employing racists.
July 2023 by Mike Daymond
Really enjoyed the place....could be more choice of graphic novels
