December 2023 by Manino
Well on Saturday 18th November Stayed in Windsor Castle Hotel, Forgot my deodorant plus wanted Sparkling water, I found out there was no small bottles of sparkling water but found the deodorant, went to the Self checkout to pay, as I had scanned the deodorant I placed it on the side all of a sudden the security guard was there and placed it on the upper right side of the till to stop the light flashing, I had realised that on payment I didn't bring my other wallet as it was home so I couldn't collect my club card points in which the security guard asked me if I had my club card and said to him I forgot it at home, all of a sudden the security guard pulls out a club card and scans it then putting it in his pocket which I found strange as if I had got the receipt for £2 I'm unable to get my club card points, The next day I went back into the store and asked for a manager and was told non was in but there was only a supervisor who I spoke to and explained what had happened the night before in between 7:30-8:15pm in reply he said he'll check plus speak to the store manager.
October 2023 by Rendijs Revins
Pretty poor service, lady just didnt want to help. The guy just decided to dissapear. Was annoyed
September 2023 by Johannes
Tesco Express in Windsor generally excels at providing everything you might need in a smaller supermarket setting. The store typically offers a good variety of essential groceries, fresh produce, dairy products, beverages, and basic household items. Their selection may be more limited compared to larger Tesco stores, but it's well-suited for quick shopping trips or grabbing last-minute items.The convenience factor is a highlight, especially for those living nearby or passing through. The store's smaller size means you can navigate it quickly, making it a time-saving option when you're in a hurry. Additionally, the central location of many Tesco Express stores, including the one in Windsor, often makes them easily accessible, which is ideal for grabbing essentials on the go.Pricing is generally reasonable, although it's essential to keep in mind that convenience can come with slightly higher prices compared to larger supermarkets. Still, the added convenience and the ability to find what you need without a lengthy shopping trip can offset this for many shoppers.Customer service can vary by location, but Tesco Express stores usually offer friendly and helpful staff who are ready to assist you when needed. However, being a smaller store, there might be moments when it's busier and wait times at the checkout could be slightly longer.In summary, if you're looking for a convenient, well-stocked supermarket for your immediate needs, Tesco Express in Windsor should generally meet your expectations. Remember to check for the most up-to-date reviews or experiences from others to get a current assessment of the specific store in question.
September 2023 by Aure lius
It is open until much later than the regular supermarket stores. It is significantly more expensive than the regular supermarket chain store. I popped to get a gift card. When I could not find it, I asked a staff member to check if there were more in the storage, for which he instead without checking that there were no more. I commented that it seemed the person was lazy enough not to even try to go and checked, whilst another member of the staff - a woman of an Chinese decent mimiced me and made disgusting commonents regarding my sexual orientation. I felt completely shocked that the discrimination based on sexual orientation still exists in the company that actually employs LGBT people. I called a manager, Ahmed, who came to speak with me regarding my complaint. He did not know how to manage the staff. The woman in question was just discriminating against me even more in front of her manager. I have not apologised to nor have i been contacted back now for over a month with any explanation .Apologies were not offered. This happened to a friend of mine two months ago in similar circumstances.
September 2023 by Maria Burndred
website inaccurate..closes at 10pm not 11pm as advertised
August 2023 by Roland Peacock
Says open til 23:00 on a Friday night, rolled up at 22:35. Closed. Don?t waste your time. Go and get something elsewhere on your way into town at a larger supermarket so you?re not disappointed.
August 2023 by Jacob Thorne
0 stars if possible. Not open at 11 o'clock like PROMISED ???
April 2023 by Saul Browne
Online says closes at 11pm, went at 1030pm and store was being locked up.
December 2022 by Md tanvir
Website said open till 11 but the guy he said it closed. It?s Saturday 03.12.2022. He locked the door and was saying the store is closed. Very bad service.
November 2022 by Deejie 007
Ah Tesco. You dependable friend in this uncertain world.All items in bagging area were expected!
November 2022 by FG Erd
Good service
November 2022 by Robert Smith
Quite small
November 2022 by Miyuki Lam
I went to self check out to pay for a ? meal deal, but it didn't come up a meal deal. I asked the supervisor then he shouted at me. He sound look like it is my fault that I didn't keen down to look the bottom of snack shelf, the snack I picked without a price tag so not a meal deal. I quickly picked other snack and paid. I want to cry because I don't understand why it is my fault when he should not put out those items without check. That is how tesco to teach staff about customer service?
November 2022 by Ejaz Khan Ahmed
its all handy when you have a Tesco clubcard some pretty cool deals.I try to hit this store once a week, stock up my breakfast/brunch then head home for lunch - it sure does the job!Its stocked up well but could do with more variety, staff are okay if you just smile and say hello and ask, I've been helped many times.Sometimes its easy to blame the staff are miserable and unhappy but everyone has problems!
November 2022 by Juniper Minde
Thank you for opening early and closing late!! Thank you tesco for the stationary too ? thank you staff for being friendly with me and I actually did want to talk to her later because the first time she asked I was still in hermit mode mode.. sorry... but yeah it felt as though we didn't have much to talk about but I'm very appreciative that she tried to talk to me... thank you for having fun in store !!