January 2024 by Jonathan Greenyer
Friendly, knowledgable and professional customer service. Great quality products.
December 2023 by Paul Andrews
Good shop helpful staff
December 2023 by Jonathan Banks
Excellent advice and service, really knew their stuff! Actually recommended something cheaper than we came in for and stayed late to help us. Thanks very much!
December 2023 by David Pearson
Ok. Not a big potential purchase..few hundred pounds, so not as helpful/interested as I hoped
November 2023 by Adit Gupta
Excellent service and lots of products on display and in stock at this branch. Every staff is knowledgeable and friendly. James and Zak recently spent a lot of time with me explaining the difference between the two main multi-room audio solutions (Sonos vs heos).
September 2023 by Elaine Harraway
Truly Great Service, Tony was extremely helpful very patient, full of enthusiam, made buying my smaller television, compared to others, a fun experience, he even helped us when we could'nt operate or set up the TV, MANY THANKS
September 2023 by Dimitrios Kolovos
Amazing service. I was there once before, but I wasn't sure what to buy. Today, I bought my headphones, and I'm more than happy!
July 2023 by Colin Marshall
I found the staff at richer sounds Windsor and Eton exceptional in there knowledge of the streaming amp and speakers I purchased from them recently I would highly recommend them and will always use them from now on.
May 2023 by Mobeey
Lovely crew so helpful, Tony has the best customer service. Genuine business.
February 2023 by Mandeep Singh
Visited the Eton store to get idea of what can be done to set up home cinema system at my place. I was met by a very helpful specialist (Tony) who booked an appointment to visit my place. This all followed up with suggestions, prompt quote, delivery. Tony went beyond normal customer service to assist me with this. I guess when it comes to customer service, staff at Richer Sounds are class apart. Best price and service, all at once place!
February 2023 by Neil Bailey
Really helpful and knowledgeable staff member (Zak). Answered all my questions, and made helpful suggestions.
January 2023 by Qasim Akhtar
So refreshing to deal with a company that genuinely is 5 star when it comes to customer care.I ordered a sonos sound bar from them last month. I dealt with Steven and he was extremely helpful, he was patient with me too after I shopped around and enquired about a price match. He honoured it and ensured the payment went smoothly too, he even followed up with a courtesy call as the payment was done partly on the phone then on a weblink.If Richer Sounds Eton stock anything I require I will most definitely be buying from them simply because of this first time experience.
January 2023 by Michael Warren
Very disappointed in the incompetent service received. Drove all the way from Uxbridge to look at a television I was assured was on display since I emailed beforehand stating the correct model in the subject bar as well as a link to the TV in the email.As a result, they've lost a potential £2k sale.
November 2022 by Marian Greczyn
Excellent service and very friendly, thank you.
October 2022 by X X
Worth recommending. The people in the store are very responsible and able to solve problems and provide real service. I hope to be able to purchase future products from here and also expect the product to work well over time.
