November 2023 by Robin Dinerstein
Got the order wrong and expected us to go back and collect replacement. Bearing in mind itnhad to be gluten free, it was thrown away. Wouldn't give credit for another day either as apparently that's company policy. So suggest you avoid and find a pizza company that actually cares about customers!Dietary restrictions: Got it completely wrong for Gluten Free so avoid
June 2023 by glenn gratton
Zero starSadly whilst the food was average this time - the out of date salad was unacceptable. When mentioned to the staff I received a somewhat aggressive stance and when asked for a refund was told contact customer services ! Not a friendly store sadly and will be our last purchase! A lost customer over a salad and poor service ..! To add they had stubbed out the best before date !! Proves my point but the staff still want to argue the point
June 2023 by David Brown
DO NOT USE THE APP 2nd (and last) time this has happened. Used the app (because of rewards) and everything looked good. "Order in the kitchen" etc.failed to turn up and owner tried to fob me off with "Technical Issue, we are not receiving orders!". Real story is that their own delivery drivers only work part time, if at all. Always appears they need delivery drivers judging by the notice in their window. And had to go to Pizza Hut UK to get a refund the following week. Very unhelpful and wouldn't answer /ignored direct questions. Fobbed off by both of them. Use Deliveroo etc. Had to have been on toast. Tried Boleros Pizzeria the following day. REAL PIZZA, in a different class. Know who I will be using from now on.
February 2023 by Mr Ribit
Pizza good and hot, lots of nice sides too. Delivered to doorstep. Always friendly. Always ask for the deal - but be aware the deals are fixed, so you cannot negotiate beyond that!Parking: Easy parking outside i you want to collect.
January 2023 by Shikha Chanda
Extremely rude staff and they don?t know how to deal with customers. According me their should be police complaint about them.
October 2022 by Liam Wincote
First time ordering with Pizza Hut tried new pizza, took 50 mins, was cold and topping incorrect when arrived. Called store and they said they had run out of toppings, but didn?t care about it, so going to complain to head office. Never have these issues with Dominos, so will stay with them. I spend £100 every 2 weeks for work team pizza at Domino?s and would never suggest Pizza Hut now - nice way to loss a potential £2,600 per year customer!
October 2022 by Shikha Shubhi
Extremely rude staff and they don?t know how to deal with customers. According me their should be police complaint about them.
July 2022 by Midgar Monkey
No one answers the phone, went into store.. no one there. Bloody terrible and none existent service. Never again am I going near pizza hut.
July 2022 by Melanie Leogue
Lovely meal staff and manger very friendly thank you
July 2022 by Yanoo S.
There should be zero stars. The pizza ordered on Friday night never got to me.I also did not get a refund. no one contacts me no one apologizes. is this what professional service should look like?
July 2022 by Medmag2004
What an awesome surprise. After bingeing on park food through the day, we decided on one of our favorite treats that evening. But having driven three hours to reach the park, I couldn't be bothered to drive out. No problem. They were more than happy to deliver to the hotel and meet one of us at reception.....and the pizzas were great! Loaded with toppings and cheese. Thanks, guys.
June 2022 by Md tanvir
Best pizza store in Windsor no doubt. Quality very good. 5 star service and staff r really frndly.
April 2022 by Mildred Chawanda
Order was on time and still hot when delivered.
February 2022 by Deepna Somani
If there was an option of giving a 0 star I would have given thatTerrible service.. I have ordered pizza multiple times from this store but never have they ever delivered pizza before 50 mins.. every single time there driver gets lost finding my home.. every single time he puts a wrong post code.. if you call the store they are not even courteous enough to apologise for the delay.. pathetic service.. my pizza turns a cold bread every single time.. £20 goes to garbage..I?ll never order from this store again..
January 2022 by DeepnaS4
If there was an option of giving a 0 star I would have given that Terrible service.. I have ordered pizza multiple times from this store but never have they ever delivered pizza before 50 mins.. every single time there driver gets lost finding my home.. every single time he puts a wrong post code.. if you call the store they are not even courteous enough to apologise for the delay.. pathetic service.. my pizza turns a cold bread every single time.. £20 goes to garbage.. I?ll never order from this store again..
