December 2023 by Alison Foster
This is a generally 02 complaint. Over 48 hours and still haven't got my number back. The migration process is awful. The sub companies within O2 are holding things back and the telephone quality of the phone line of customer services together with the strong accents, make it very difficult to understand.
December 2023 by Romans Martinjuks
Good service friendly people, liked helping anyone customer, I recommend that place
January 2023 by Aure lius
It is a nice store with a variety of products and services. If you come and need help with a repair, they can look at it and help if that is in their competence. I have been a client for almost 7 years of 02 Business and after all, I find it is a good company worse to give a try.
October 2022 by Pauline Drew (KingFisher 2)
Popped into O2 just to check on my phone always very helpful and answered all my questions
August 2022 by Gillian PP
Brilliant support from all staff. I am always pleased when I visit. Offer great advice. Last time I visited Gerry helped me. Was most impressed. Managed very well. Keep up the good work!
July 2022 by Artur Krucewi
Unless you want to get a new phone or contract there is no point of visiting this store asking for help or assistance. Staff not interested, go on-line and ask for help there
July 2022 by Janet Foley
Found the staff very helpful
December 2021 by Luciana Porchietto
Went to help some help and spoke to a young boy called Humza. Looks like this young boy needs some training is customer services or maybe look in to another kind of job. He was more interested in having a conversation about his gym routine than trying to help a customer.
August 2021 by Rubena Bhinder
ReAlly awful service today 1st August 2021 no customers in store staff hamza plus 2 white girlsBusy ok their phones pit h my s on the phone tocustomer service for over 1 hour and 30 minutesStores phone battery wAs going dead staff Sydney care chubby girl was rude in fact all were rude theydidn?t offer to help me will not be going backto 02 have left no wonder. I cud to my customers in store all 3 I?d the staff completely rude they need more training getting paid for not doing there jobproperly
July 2021 by Simon Chapman
Have a problem with the camera on my phone, went in to see if they could resolve. When the member of staff finished on her social media, was told they no nothing about phones????
July 2021 by Baron Ian McClure
DISGUSTING BEHAVIOUR From AGGIE and JACK Today, Rude and so unhelpful I will now be cancelling my five new tariffs for my company.JACK tried to become aggressive and threatening and AGGIE asked him to go into the back, which he started arguing with the Manager..AGGIE, said she could not help me with any of my enquiries and I had to contact customer service as she can do nothing in the store as they have a new system now...Why is there a shop??Is this the staff O2 want for there brand? I will now be taking legal counsel with reference JACK as I have been an O2 customer since 1996 SHOCKING CUSTOMER SERVICE....
September 2020 by susana fernandez
Bad service... The sales assistant was not helpful at all. The store was empty and as I came in I could see she was busy on her mobile.I wanted to pay the remaining of my handset to which she replied I had to call 02 for them to do it...I knew she couldn't be bothered in doing her job!Terrible!!!
July 2020 by Arkanoid
Unprofessional staff providing maliciously misleading information. Not to be trusted.
July 2020 by Alex Mansfield
Excellent service
September 2019 by Tim Hawkes
Very helpful staff
