Fantastic team Gary, Claire and roger! Your knowledge, warm welcome and brilliant customer service made ordering wine a joy!! Thank you all so much I will be back soon!!!
February 2024
Really bad service by a gentleman on Saturday 27th Jan 2025. I didn’t get his name. However we have never experienced service like it before, rude and very unhelpful. Kept questioning the wine we wanted, huffing and puffing when we asked for more help. He made us feel awful for being in the store. The whole point of a... read full comment
October 2023
very unpleasant service, the gentleman made faces and waved his hands when I said I didn't need his help because I knew what I wanted??? it was in Windsor today