March 2024 by Michael shaw
My Daughter left her mobile phone in legoland Windsor hotel, Dominic was able to collect and get the phone shipped back in 24hrs absolutely fantastic customer service, Thank you so much.
March 2024 by Jessica Bouwer
I cannot rave enough about this place, I?ve stopped using Rayman?s as a result of the next level service I receive here. I email my request across and pick up my printing. The staff are always SO polite and professional despite being incredibly busy all the time. Thank you ??
December 2023 by Anju Ann
During our exploration of Windsor Castle, we entrusted our luggage to the secure facilities at Mailboxes Windsor, which we booked through Stasher. Rashma was even so kind to book a taxi for us to get to the airport promptly. Kudos to the team for their outstanding customer service!
October 2023 by maryam 786
I was unable to get to the mailbox to pick up my package. Rashma at your Windsor branch kindly dropped it off to me at my work place. I am very greatful for her great customer service and kindness. Thank you so much Rashma for helping me out before the weekend. Should be employee of the month.
October 2023 by chris noton
Dom was extremely helpful and delivered the item to me perfectly packed at a very competitive price many thanks Chris
April 2023 by Carrie Coolidge
Mail Boxes Etc. in Windsor came to my rescue enabling me to purchase two pieces of art work at a local shop. The bronze sculptures were about three feet tall each and the retailer did not offer shipping or even any advise on how to ship the items. I had walked past the Mail Boxes Etc. on Leonards Road in Windsor a day earlier and went back to talk to them. The owner/manager of the Mail Boxes Etc. store offered to ship the items for me---all the way to the United States. He went to the retail shop, which was about a 15 minute walk away and looked at the items in order to give me an estimate. He then went back the following day to retrieve the two sculptures. He expertly packed them in bubble wrap and shipped them in two separate boxes via Federal Express. I was very impressed with his high level of professionalism. He was courteous, polite, friendly and very trustworthy. He charged me a fair price for the packing (lots of bubble wrap and two sturdy boxes). The shipping charge was reasonable and he maintained communication. The items arrived at the United States within three or four days and are now being enjoyed. I couldn't have made this purchase without the incredible service offered by this Mail Boxes Etc. location. I am extremely satisfied and highly recommend them. My highest rating of AAA+++ for this location and their incredible service!
April 2023 by Laura Clements
Dominic and the team printed and bound several documents for two incredibly important meetings I had.They turned the project round faster than I had hoped, and the finished documents looked brilliant. Communication with the MBE team was clear, and pricing spot on for the service delivered.Highly recommended!
April 2023 by Carrie C.
Mail Boxes Etc. in Windsor came to my rescue enabling me to purchase two pieces of art work at a local shop. The bronze sculptures were about three feet tall each and the retailer did not offer shipping or even any advise on how to ship the items. I had walked past the Mail Boxes Etc. on Leonards Road in Windsor a day earlier and went back to talk to them. The owner/manager of the Mail Boxes Etc. store offered to ship the items for me---all the way to the United States. He went to the retail shop, which was about a 15 minute walk away and looked at the items in order to give me an estimate. He then went back the following day to retrieve the two sculptures. He expertly packed them in bubble wrap and shipped them in two separate boxes via Federal Express. I was very impressed with his high level of professionalism. He was courteous, polite, friendly and very trustworthy. He charged me a fair price for the packing (lots of bubble wrap and two sturdy boxes). The shipping charge was reasonable and he maintained communication. The items arrived at the United States within three or four days and are now being enjoyed. I couldn't have made this purchase without the incredible service offered by this Mail Boxes Etc. location. I am extremely satisfied and highly recommend them. My highest rating of AAA+++ for this location and their incredible service!
August 2022 by Johnny Neill
Top service here, very friendly and reliable team. One stop shop to get all the postage stuff squared. Highly recommend.
July 2022 by Vicki- Honestmum
Windsor is simply excellent. Kind staff who always go above and beyond to help you as well as super services on offer from PO Boxes to postal services, beautiful cards on offer and printing/ photocopying, and its perfectly located in the centre of Windsor. Highly recommend.
July 2022 by Bridget Anne Day
Always excellent service from very pleasing Staff!
May 2022 by tina courtney
I telephoned to ask if it would be possible to have 3 boxes of light fixtures condensed into one and was told absolutely bring them along. I drove 30 minutes to Windsor where my son was told the owner had left for the day at 3 so could we leave them and they would be ready at 8 the following morning. I arrived to find 2 men in the shop no eye contact , was told this job is not possible, I then said could you at least tape the 3 boxes together so I was only paying for 1 package as I was flying that morning. No eye contact again they said yes come back later. This wasn't possible as I was on my way to the airport. They agreed to do it, it took 5 minutes at most and they charged me £4.50. I even said this is the hardest £4.50 you have ever earned as the box was quite large. I paid and over thanked, yet again no eye contact !! A male customer then arrived who they knew and the weather was discussed while watching me with a walking stick struggle out of the door. I had to go across the road to get it into my car and they just watched. A man carrying a baby saw me and quickly helped me to my car. He looked back at the shop and all 3 men were standing watching. The level of work was great but really to watch a handicapped person struggle is despicable. Also if you cannot make eye contact with a customer you maybe need to readdress your chosen career in customer service. This behavior is unacceptable and I hope they read this review and think very hard when dealing with handicapped people.
May 2022 by Charles D B
Best Value! Best Service! This review is based on a recent purchase from Windsor Auctions that required "everything" (assessment, quotation, collection wrapping- I'm sure you get the picture) and ultimately a timely and safe delivery across the country to me. If indeed you require any service from this team, I am confident you will receive a First Class, second to none service. I base this on hard facts and evidence experienced first hand! Rarely recently have I come across such professionalism; to be honest I was a bit surprised. Don't be mistaken, not as a reflection on this companies people but on me! Gradually, it appears my expectations of 'Service' have been eroded. Thank you, It's good to know that there are still quality people that care. Well Done!
February 2022 by Anthony Buckland
What an overpriced and out of order company . I was quoted £28.50 for a parcel that contains an item that I ship out regularly from my business (of r0 years) that costs me in. Packing less than £12.00. Complete thieves, 2nd time they have tried to catch me. Forget mailboxes , you are out of order!
January 2022 by c db
Best Value! Best Service! This review is based on a recent purchase from Windsor Auctions that required "everything" (assessment, quotation, collection wrapping- I'm sure you get the picture) and ultimately a timely and safe delivery across the country to me. If indeed you require any service from this team, I am confident you will receive a First Class, second to none service. I base this on hard facts and evidence experienced first hand! Rarely recently have I come across such professionalism; to be honest I was a bit surprised. Don't be mistaken, not as a reflection on this companies people but on me! Gradually, it appears my expectations of 'Service' have been eroded. Thank you, It's good to know that there are still quality people that care. Well Done!
