January 2024 by Fernanda Gomes
I only can give a 5* rate, starting from the lady at the reception, next it was Ana the technician I saw, very professional and caring and for last, the gentleman who finalised my appointment helping me with the choice of the frames and the measures of my lenses, a very nice person
May 2023 by Karen J
Absolutely love this place. Nothing is too much trouble for Ewan.
November 2022 by Margaret Hunter
Excellent service from Leightons in Windsor. I had a vision issue that I struggled to get help with. They knew exactly what was needed.
June 2022 by Tom McCormack
I'd like to place on record the excellent service that I was given by Ewan at Leightons Windsor. I use a somewhat unusual prescription that is only available from a very few lens manufacturers. Unfortunately, the lens manufacture were late delivering - and even then didn't supply the correct coating etc etc. Throughout this - Ewan did everything possible to expedite and to assist me - even giving me a pair of frames to tide me over until my correct lenses were delivered. Unbelievable service - I cannot recommend him highly enough.
June 2022 by steve conway
I am diabetic and had booked in for a free eye test on NHS.My appointment was on time and I was seen immediately without having to wait.The optometrist was thorough and polite but did not tell me that she had decided to upgrade my eye test to an "Ultimate Eye Examination".The examination was thorough and helpful but all I had booked for was a simple eye test, so I was then presented with a bill for £59.00.The examination was good but I think that it is unacceptable practice not to ask the patient if they want to upgrade.The selection of frames was very poor and there appeared to be no prices shown on them.Finally, I was not automatically given a copy of my prescription when I left. I am trying to get that now but there is only an answerphone service so have to leave a message and wait.All in all somewhat irritating.
June 2022 by Anne Hamilton
Called into this Windsor store (wearing face mask) to have a quick look at their display of frames, fully intending to make an appointment for further discussion but was treated in a very rude and abrupt manner. Customer service re potential new customers needs improvement.
June 2022 by John Archer
As always a first class service from Ewan & his team in Windsor.
May 2022 by Paul Barfoot
Caring service with no pressure or upsell. Felt very personal.
April 2022 by Jackie Webb
I have nothing but praise for the attention given to me over a number of years, actually since the premises opened.The staff very friendly, nothing is too much trouble when attending an appointment.The testing and resulting reports are very helpful, especially as I have Glaucoma which has damaged my sight in one eye.The excellent attention to care continues with a smile.Thank you
February 2022 by Alexandra Knight
Exceptional care and service again today at the Thatcham branch. I?ve had glasses since I was a toddler and contact lenses since I was 13 years old and I have never felt so looked after as I have at Leightons. My children have all had eye tests and again I could not fault how friendly and kind the staff were. Would definitely recommend.
February 2022 by Koorosh Taleghani
Ewan has been helping me with my eyewear requirements for years and there is no other person nor company that I would use. Ewen?s expertise and professionalism is second to none and is always available to helpHave been a very happy customer for years and I am sure I will continue to be so for years to come
February 2022 by W H
Very good service from the Optometrist.However, a very poor selection of frames and a lack of choice in lens suppliers has me procuring my spectacles from elsewhere!
February 2022 by Sher Brammer
Totton branch staff are very rude numerous times I've been there have been rude to others mix up after mix up with my sons glasses dreadful customer service.
January 2022 by Therese Prunet-Brewer
Perfect ear clearing, very professional, better than the NHS surgery nurse.
October 2021 by Anita Newman
Hi EwanAll is fine with me thanks. No problems, and my visit to the practice went well.
