February 2024 by Inaiah Douali
The rude lady who wears glasses works in temptation now and not here, so yeah don?t worry the customer service in Claire?s is a lot better now
February 2024 by Saurav Sharma
I came here to get earing (stud), for my brother who came here forHoliday as a tourist but it was a worst experience of my life , extremely rude and racist staff I have ever experienced in my life . The manager should put some sense into the staff to how to speak to a customer , I was checking the earing 1 skinny lady cameToMeStraight away by saying are u gona purchase it , iReplied by saying I will have a look she replied by saying are u mad that u gonna buy that earring . I don?t think soShe has the right to say me this it?s my choice whatever thing I buy for whatever purposes . Even she was whispering of smacking my face . I even said that u could have say this thing nicely nd with respect but I don?t knw how these people get jobs as a customer assistant who don?t know that how toTreat customers.I think the management should take actions because these are the same people while doing interview for the job they are saying we will treat the customer nicely and with respect but this happens in interview only . Extremely racist because my brother didn?t understand the language properly , so I have to get involved in this . Never ever for Claire?s again in Windsor I will share this thing on other social sites as well
December 2023 by Lia Mai
I came in 2-3 months ago and the lady working there who wears glasses is awfully rude and standoff-ish as if she doesnt want you in there even if you?re spending money, they dont wear name badges so I can?t name her, but i came in again recently and to my surprise i was greeted by the loveliest two girls both had dark hair and were quite young but they were very helpful polite and chatty much more what you would expect/want when purchasing from a business so it looks like they have found better staff :)
December 2023 by Mia Gill
I came into the store today, unfortunately I was treated WITH SO much attitude by this lady at the till with glasses, she was extremely unprofessional and was speaking to me in a passive aggressive tone over a simple enquiry about the returns and exchanges policy, which a day prior she even failed to even provide me with a receipt. She was SO unhelpful, seemed like she didn?t want to speak to me at all and was very rude towards me for no reason. I personally feel she had racist undertones. This experience made me feel very uncomfortable and want to leave the shop straight away. I will not be returning!
December 2023 by Pete B
Small branch of.Claires which was jampacked, and could look a little untidy as a result. But the staff were friendly and helpful!
November 2023 by Trishul Gadher
Went to buy a present for a freind and the women working there was absolutely racist. Treated me completely different because of the colour of my skin which I think is absolutely disgusting. As a white pair went in and bought their items which costed £2 she treated them in a really nice manner. However when I a brown man went to ask simple questions she gave attitude and was so rude and disrespectful despite the respect I showed her. I watched as she treated another couple nicely (who were white) and they left happily. Once again i went to go speak to her to purchase a pair of gold hoops however she continued to be so rude and horrible. I watched as she took a cash payment of £2 from the other couple and when I paid for the gold hoops which were £8 she said they had no change and lied to me. This was absolutely disgusting and absurd that in this day and age people still treat others like this. I can only assume based on all the factors that this was because of the colour of my skin.
October 2023 by Karolina Gajda
A lady was singing on the high street beautifully. we went into claire?s and the supervisor and the other lady on the shift were so mean and rude towards her. saying she?s tone deaf and other disgusting stuff about the singer. i was so appalled. even when we went inside she didn?t say hi or anything just shouted saying that they take card only, baring in mind we JUST walked into the shop. very poor customer service. didn?t expect this behaviour from anyone especially a supervisor, it?s embarrassing.
March 2023 by S
Such a strange set up? There are hand written passive aggressive notes all over the shop which looks unprofessional and the lady that served me was negative and soo unenthusiastic too I?ve given 2 stars for the good selection of stock they have, that?s the only good thing!
February 2023 by emily saunders
Very disappointed, I had booked an ear piercing appointment for my daughters birthday today, had received confirmation and when we arrived the shop was shut with a sign on the door saying it wasn?t open until 2. Had a very disappointed daughter. Had I not got her in elsewhere it would have ruined her day! Would not recommend.
January 2023 by Cerys Williams
Went this morning at 9am as that?s the opening hours stated, two ladies in the shop who can clearly see us waiting, decided to ignore us. Went to have a look in some other shops and went back 20 minutes later assuming they needed some time to set up, my mum tried the door and again the two ladies could see us, neither made a move to open the door. Then came back another 20 minutes later to see a ?back in 15 minutes? sign scribbled on the door. Poor service, and unclear opening hours.
October 2022 by Sukanya Hazarika
Whenever I visit the Windsor store It?s closed . The shop assistant locks the door and leave when it?s still shop working hours. . Wonder what they are galavanting in shop working hours . Sometime it?s closed for hours at end.
September 2022 by Kiran Nijhar
Both my sister and I got our ear pierced today and Hina was excellent. She was very friendly, the experience was great thanks to her service! She was very knowledgeable and gave us great advice. I would definitely recommend her and may be back for a third piercing soon! Thanks Hina
July 2022 by Debra Wakefield
Staff were rude
May 2022 by Georgina Mcdonald
After two weeks of having two cartilage piercings I ended up having them removed by a nurse at hospital because they had sunk into my ear, an experience which was both excruciatingly painful and traumatic. I was told by the nurse the earrings had been pushed in too tight and the type of earring - that I'd been persuaded to buy - were too small for cartilage piercings. I urge anyone considering having their ears peirced to go to a reputable jeweller or professional piercing studio and not here!
May 2022 by Red Rose
The staff are very rude and unfriendly. I called up for information regarding ear piercing for my daughter I spoke to Rebecca she was so difficult and extremely rude. So unprofessional and unfriendly won?t be going there!
