September 2024 by caroline
Although the food was delicious, it was let down by the drab decor & uninviting atmosphere. Everything is grey & dingey in this restaurant & the lighting is very dim. It's a shame as the entrance and bar area do look nice. They should seriously consider a revamp of that whole restaurant if they want more diners as it was pretty empty as well when we were there on a Fri night which is unusual for a central Windsor restaurant. The service was good but we won't be returning unless they have a makeover.
May 2024 by C Tedesco
Had an evening meal here (fish and chips) and it was pretty good overall. I just wish they had some better draft beer options?
December 2023 by madformusic m
Went here with my family. Friendly and helpful service. Good decor and free parking if you book in advance. Food is good though not much variety. A bit pricey but worth it!
December 2023 by Y9314WVstephenc
Though we booked our table a week ago, we were told that we?d have to sit in the bar or lobby due to Christmas events that had been booked. In fairness though, the bar area was nice. The food was a different story though, unfortunately. I have never viewed myself as much of a cook. However, what I rustle up is definitely much tastier than what I got at Callies. My wife?s food was similarly poor. I ordered a pasta dish and from the moment it arrived I realised things were off to a bad start. It looked like supermarket spaghetti chucked in a bowl with a few prawns. The taste matched the presentation. Bland and not very nice. My wife went for fish and chips, which at the price we expected to be of the finer variety. We would have been better going to the chip shop. That way the fish would have been nicer at least. She had a piece presented that had a hard black patch on it which she left on the side of her plate. The pricing in this restaurant would be fair if the food was good. Unfortunately it was not.
September 2023 by Nicky H
I had Chicken Milanese with a runny egg.The egg was hard.I complained.I did not get an apology.No offer to remake either
August 2023 by WASeattleTraveller
We booked a 2-night stay at the MacDonald Windsor hotel (the associated hotel for this restaurant). The buffet-style breakfast was passable - it had all the elements of an English breakfast, and was about as good as a buffet can reasonably be. We had afternoon tea included in a package, but with the numerous poor reviews recently, my expectations were not particularly high. We were generally pleased with the overall experience. The service by Alka was highly attentive. The sandwiches were pretty much on-par for all the various teas we had in London. The scones were actually the best we had during this trip - even besting those we had at Fortnum & Mason earlier in the trip. They were fresh, puffy, and warm with a light crumb and gentle browning on the outside. The sweets were a nice collection of various flavors.
April 2023 by Lynette C
We had a lovely lunch on Saturday. The food was lovely I especially enjoyed the sticky toffee pudding. Jaques and his team looked after us extremely well and Alka was so friendly and nothing was too much trouble. Great food and a comfortable setting with great service.
February 2023 by Gary Fitzpatrick
Overpriced. Very nice but poorly trained staff. Fish catch of the day was £30 for two tiny tails. Steak ok. Charged £8 for two small scoops of ice cream. Very few vegan options. Hotel was very busy but no-one was eating in it. Staff setting up for breakfast at 9pm was very annoying. Now i know why no-one eats dinner there.
December 2022 by yoeb11
When I PRE-ORDERED a 3-course Christmas Lunch for my wife and I, and then it takes 1 hour between when we finished our starters and were served our main...you know there is a problem. Then, waiting another 45 minutes between the starter and the desert. And without any other useful table service - including drink orders. This was all PRE-ORDERED food - there was no need to wait to order anything relating to food. But we were there for a total of three hours for about 30 - 45 minutes worth of eating. The food was adequate - I've had better Sunday Roasts at village pubs. For a Christmas Lunch, with a premium price with the level of service we had? Charley Bingham's and a bunch of grapes served by myself would have provided a much better experience.
November 2022 by Phil S
Very poor service. No explanation of what was served. We had given 2 months notice that we needed gluten free, and reminded on arrival. Managed to get some GF sandwiches, but not a full selection. GF scones and cake weren?t provided until we asked, then clearly had to wait 20 minutes for them to defrost, came out mostly frozen. Even the non GF cakes were partly frozen. Asked for top up of tea which never came.
November 2022 by 1972steve
As a vegetarian things can be limiting but this takes the biscuit . To start with the place was pretty empty but chaotic . Poor structure or management of any sort visible. We were informed there was no steak no duck and on asking no plant burger . The later was discovered to be in accurate. But I wish I?d never ordered it I had asparagus to start and had to get part of the ingredients taken off as although advertised as (V) prosciutto crisps are not . What did arrive was 4 tiny asparagus tips . A lukewarm poached egg and questionable hollandaise sauce . Truly awful . What followed was an even bigger abomination a ( plant based burger ) circa 1980?s style . Badly cooked and falling apart .for £16 it came with a ramekin of cheap coleslaw and even cheaper tomato ketchup ( yes the stuff made purely of vinegar ) My partner had scallops and black pudding which he said was lukewarm and tiny . For his main he had the burger which he said was bland . We declined desert as I couldn?t sit and watch the catastrophe . The total bill came to over £100 pounds . Please please get your act together . This is really really poor quality food badly prepared . A total overhaul and structuring needs to happen to command the prices you are .
October 2022 by robertcooze
Tepid food worst service ever, visited for 60th birthday celebration, ended up dealing with Maya unfortunately, the food was ok but certainly not worth the money, the server had little or no idea of what was going on let alone 5 star service, problem with voucher bought through hotel website which was refused, better service in Wetherspoons. Won?t be back stay away
July 2022 by L6760KYpaulak
Not worth the £30 each. Shop bought scones, frozen deserts and strangely filled sandwiches. Ham and celeriac anyone or maybe gherkin and cream cheese. Couldn't eat the 'cakes' centre of the éclair looked like sausage meat and the squashed raspberries on what should have been shortbread should definitely be avoided. Very disappointing
July 2022 by Traveler260618
We visited here for Afternoon tea today. One of our party had a nut allergy so we were given cakes to accommodate this however the only word to describe them was disgusting. All the cakes were clearly frozen and defrosted with soggy pastry and sour raspberries. The fruit scones had no fruit and were dry and tasteless. We were served luke warm tea with no choice of what flavour we wanted. After complaining we did get half taken off our bill but I still wouldn't say it was the worth the £30 we did pay let alone the £60 it was originally priced at. My recommendation is don't go!
July 2022 by nikitakZ6755CH
Absolutely lovely!! The service was amazing, the supervisor himself made sure I was taken care of. Since I was travelling solo, he offered to take my pictures. He was sharing his travel stories and listening to mine. Thanks Jaques, you are awesome!! The tea, champagne, sandwiches, scones, and the decor was comforting. The service was brilliant! The pastries were a little dry but hey I am not the one to complain about 1 small thing. Overall, will definitely come back on my next travel.
