March 2024 by A P
Wonderful, kind, jewellers who have looked after our watch and jewellery repairs for many years. Offering a fabulous selection of jewellery. Recently went out of their way to carry out urgent work to reduce the size of my mother's wedding ring, because very sadly my mother was being placed in a dementia care home the following day and I'd just noticed her ring was too large. Will be back again to commission my son's gold signet ring for his 21st. Wouldn't go anywhere else!
December 2023 by Daniel E-M
Extremely rude person behind the counter. I telephoned to check the status of my repair (when leaving the item I was advised that it would be ready for collection in 7 days, and by this point it had been with them for 11 days without any contact). She went to check and came back to advise it would still be another 7 days, and that the delay was due to Royal Mail. I stated that that was a shame, but that I was glad it wasn't lost. She became defensive at that point, said that that was a very offensive thing to say (again, I didn't accuse them of losing anything, rather, I was relieved that things were on track - albeit slowly). Someone then spoke to her in the background and she then, with no apology for their error in locating my jewellery, advised that it WAS in fact ready and was in the safe (ironically, seems they lost if or a second!). I went down to collect it and she advised they deal with thousands of items, to which I stated it isn't unfathomable for one in a thousand items to go missing - and I wasn't even implying that it had!! Very strange to be treated in such a way, especially by a small village store. We usually make a habit of supporting small, local businesses, but we shall not be making that mistake in this particular store again.
November 2023 by Louise Barron
Wonderful service and people. We wouldn't have been able to get married without the super speedy makings of our wedding bands from this amazing family!Thank you so much!
November 2022 by Brian Turner
Very helpful and friendly with some excellent jewellery that John has made himself
November 2022 by Robert Buckley
John is a third generation jeweller who's work is second to none. He is. 100% fair and we wouldn't hesitate to recommend him.
October 2022 by Libby Child
I am a regular customer, and have used Kings for many years. Always reliable and well priced
March 2022 by Philip Barry
Always a warm welcome here.
February 2022 by Kate Budd
Been a customer for many years. Trustworthy, excellent workmanship, brilliant advice and always friendly and helpful. Highly recommend.
May 2021 by Neil Hutton
Always very reliable.
March 2021 by Vaida Sweeney
I'll give 5 stars for the job and 1 star for their service - average is 3 stars. Like I said, job is done brilliantly, however they have kept the remaining of the gold after resizing the ring. It was quite a few sizes down on a 14 karat, thick antique ''Russian gold' ring. Apparently, that is the rules, which I wasn't told about. And I don't think I should be the one that is supposed to be asking, I needed to be made aware of terms and condition. Shame I couldn't be there to pick my ring, as would have not left it as that. Strongly believe this is against the law to decide to keep something that doesn't belong to you and I also have paid for the job.I'm writing this review after 1.5yrs as don't want anyone to be in my position. My sister in law just resized her ring there and she got the cut out bit back. Maybe the ''rules'' depend on the gold quality or recently changed? Sadly won't be using this local business ever again. Make sure you are aware about the conditions in advance.
September 2020 by richard
Read the other reviews as they are all correct , 100% , you will become a happy customer of this great jewellers, very friendly, helpful, skilled and creative.
July 2019 by Zoe
Picked up my 3 rings today and soooo pleased with the repairs and rework. The traditional claw settings for my engagement ring had worn so the stones were reset in a plain circular setting instead, fantastic workmanship - great communication and price too, many thanks again.
July 2019 by Melissa Sharpe
Most recently I've had my engagement ring mended and claws added. Delighted with the result. Fantastic, skilful workmanship. Every time I have had something mended/replaced, I've been so impressed. Would never go anywhere else!
May 2019 by Beverly Churchill
John has now made 2 rings for me, both have very special meanings..his care and dedication to his craft is outstanding.
January 2019 by T
Excellent and professional customer experience - I will always return and recommend their outstanding service
