September 2023 by Adam Thompson
Do not take out a contract hire agreement with this useless company! We opted for a 5 year deal with a fully maintained truck that has been nothing but trouble. The refurbished trucks are poor quality and the workmanship completing the repairs is obviously sub-standard. 1 week after delivery, the head gasket went causing several weeks down time. This has now happened 4 times and the truck hardly gets used! The most recent of which has caused another months downtime and they now won't repair the truck as it's uneconomical (requires new engine). Due to the downtime, we have had to purchase another truck to keep us going and Stacatruc will not let us terminate the agreement without a returns inspection which states 'must be returned in good working order'. It's not working due to them not completing the repairs, but they want an open ended purchase order to complete necessary works found on the off hire inspection. Just AVOID
September 2023 by Adrian Weller
We've been using Stacatruc for some years now and I've had the pleasure to manage them as a supplier for the last 5 years. Recent engagement was excellent with a very competent and polite Engineer by the name of Jim Cole. He went above and beyond and covered all the areas we required and more. The back office support is excellent. Well done to all at Stacatruc.
Regards
Adrian Weller
Air Engineering Operations Manager
September 2023 by Abdul Mohid
Best of the best. Hayley is an amazing rep. The service and all necessary after care is 2nd to non. Long lasting fork lifts at very affordable prices.
September 2023 by Grand Flooring
By far the best company for a fork lift in the country. Excellent in all formats and very attentive to customers' needs. Hayley one of the reps I believe it's unbelievably helpful when we've needed so. Cannot fault at all this is the place for your fork lifts. Thank you a millions times.
September 2021 by Sarah Ramsay
5 Stars, very friendly and approachable team.
September 2021 by Gary Winter
I had the pleasure of working closely with Stacatruc for 4-years in my last role.
As a company in the forklift industry, they are extremely professional, friendly and ethical with a service provision to match.
I would heartily recommend them to anyone considering working with them in the future.
September 2021 by Ian Haugh
Very responsive, made a proper effort to make sure we got the right machine for our needs and once identified made the administration easy and quick - very happy
September 2021 by Astral Cloud Ashes
Highly Recommend. Fantastic quality fork lifts, everything we needed and more for our job, staff couldn't be more helpful too. 10/10
September 2021 by Barney
Really pleased with our new Clark S30D forklift. We ordered just before the first lockdown, this proved a difficult period for us financially but Tim and his team were understanding as we had to delay delivery. We went to look over our new forklift just before delivery and Paul was very helpful and informative. Would not hesitate to recommend Stacatruc.
September 2020 by Amy Taylor
Brilliant service. Thanks so much. I only wish there were more stars
September 2020 by Carole Hart
My husband & I have found the service second to none, they are always deliver on time too, what we are amazed at, they are working really hard in this climate to keep our forklift working. Thank you so much it helps us keeping the nation receiving deliveries
September 2020 by Josh Lee
Great service provided by Dave and the team.
September 2019 by Dee Jones
Very friendly and helpful staff - highly recommended
September 2019 by James O'Callaghan
Quick and reliable service with easy to use website
September 2019 by Christopher Street
Finally somewhere who knows their stuff.
