March 2024 by Archie Wilson
Very thorough, on time and friendly.
March 2024 by Sarah Harris
Very professional and friendly team. I always feel that I am in great hands with all of the opticians. I like the monthly direct debit which covers all the examination and contacts costs so you know exactly where you are costs wise. Would highly recommend.
March 2024 by Philomena Coogan
I have been using Walker and Cambell for over 30 years, back in the day when Walker and Cambell were the owners. It may have changed ownership but I have never felt the need to change my optometrist!They continue to be professional, personable, helpful and very patient! (whilst I choose from the wide selection of frames!)Friendly is not necessarily a good recommendation for a service but it is certainly a great bonus! Smiley faces brighten anyone's day!Their eyecare plan seems great value for the benefits.I am more than happy to recommend them!
March 2024 by Gary Gray
Walker & Campbell a Fabulous Optometrist. Great friendly staff, fast service. I?ve been a customer here for 30 years and wouldn?t go anywhere else.
February 2024 by Eddie Ozgun
Ok wow, where do I begin, today was my first visit to Walker&Campbell, first let me talk about the premises - the place was immaculate. Clean, organised and welcoming.All staff were professional and friendly, i was greeted when I walked in and then everything was explained to me in detail. Very informative and the price plan is truely a no brainer.Now, on to the subject i really want to explain about - the eye examination. Lets just say I?ve been having eye tests for around 25 years now but todays exam by far was something i had never experienced before. What an experience, Tracy i could not thank you enough, so thorough, so informative, so patient. No rushing around like high street opticians, this place truely valued me and my eyes. Technology in this place is truly amazing. I?ve never seen the inside and the back of my eye in so much detail and then have it all explained to me. Even after the eye test itself Tracy carried out more tests that id never had before?.The lady who helped me pick my frames was so patient and helpful. She answered all my questions regarding the glasses and contact lenses?..?.what a experience and what a lovely group of professional staff.
January 2024 by W David L Williams
Top quality equipment and comprehensive annual eye test.Thorough rehearsal of alternatives to satisfy new prescription.Quick alert to delivery of new glasses and appointment to fit.
January 2024 by Tina Eastoe
Poor lense glazing in-house at this opticians caused ongoing fitting problems and severe discomfort. It was upsetting that it took at least 3 visits before staff believed me that there were ongoing frame widening and arm splaying issues and then they offered to send frames away to their lab instead for them to fit new lenses. By that time lost confidence the frames would remain stable. As their frames range is very limited I could not find a pair I liked instead so got a refund. When I finally felt ready to return to practice they declined because I?d had too many previous lengthy visits before. At no point have they acknowledged or taken responsibility for their part in poor lense fitting causing the need for multiple visits. Suffering from 3 eye conditions I concede that I am a tricker customer, but I can only surmise they want easy customers as easier to make a profit that way. This experience added undue distress to the anxiety I already felt due to my eye problems.
December 2023 by Suki Singh
Great service from a friendly efficient team
October 2023 by Jacqueline Anderson-Banks
My husband 'and I used Walker & Campbell for many years and continued doing so when we moved to Maidenhead 16 years ago.The whole team is just a credit to the name and profession. The environment and reception staff welcoming and a first class service with the most up to date equipment provided by the optometrists and dispensing opticians.The friendliness, expert knowledge, range of glasses and lenses and courtesy shown is unrivalled.We wouldn?t go anywhere else for our eye care needs and requirements.,Jacqui & John Banks
September 2023 by Sue Kitching
I lost my glasses overboard on a Thursday in August and they were replaced by Walker and Campbell within a week. I have always found W&C very helpful and efficient, but they really did surpass themselves on this occasion. I would always be happy to recommend them.
September 2023 by Gez Wheeler
I have been going to Walker & Campbell for some years now and in all that time, I have been provided with excellent service.I am reassured that my 6 monthly check ups or being recommended to having a cataract operation recently, is the best advice I have received and therefor I recommend Walker & Campbell to you.
September 2023 by Sam Donohoe
I've had two annual optician's appointments and I cannot recommend Walker & Campbell enough. Deirdre answered all of my questions and ensured I fully understood each aspect of my eye examination.
August 2023 by cindy w
All at Walker & Campbell are always friendly & professional. Great selection of frames & they helpful when choosing the right frames & lens to suit your needs.
July 2023 by Geoffrey Day
My wife & I have been customers/patients of Walker & Campbell since we moved to Burnham. Tracy and Lisa have always treated us thoroughly and expertly. All the equipment is up-to-date and my new lenses were fitted within a week. The whole staff are always pleasant whilst acting professionally. We would go nowhere else and recommend Walker and Campbell without hesitation
July 2023 by Helen Pearson
Staff very professional and friendly. They provide a very thorough eye examination and picked up one or two issues in my eyes that had never been mentioned at my previous High Street chain opticians. Much care was taken to ensure my prescription would balance both eyes. Good selection of frames available, much care taken by the dispensing technician too. I'd thoroughly recommend Walker & Campbell.
