August 2023 by chrisspitzman
Love coming here. Staff are great, always on hand, even when busy.
February 2023 by Mo Farooq
Staff can be very rude to certain customers whilst rolling out a red carpet service for those deemed worthy. Volunteers are far better. Shame as it is great store...if only you could have the Barnardo's staff here...who seem to treat customers the same.
December 2022 by F S
Nice store.Nice stuff.Good if you need to get something or give away furniture.
December 2022 by stephen gatehouse
Big selection of quality used items at very low prices if your looking for items on a budget I would highly recommend
August 2022 by David Jones
Went to the sue ryder store the other day to purchase a sofa we managed to find one of good quality and was served by the gentleman with glasses he was very helpful and polite and. However delivery morning came and I had to phone the store to see where my sofa was and a lady answered the phone and was very unhelpful and also rude.My recommendation would be to find someone else to do her job.Maybe she was just the cleaner.She should be.
August 2022 by John Barry
Nice friendly staff,bargains to be had,2nd hand furniture is a bit overly expensive.
July 2022 by Faisal Ashraf
Disgusting terrible attitude from the staff. Went in this weekend to donate some good quality items. Was treated with suspicion and contempt from the middle aged man with glasses. Absolutely no respect or sign of how to speak to customers, donaters or the general public. Had the attitude that this was a tiresome job and made me feel like he is doing me a favour accepting anything rather than the other way around. Attitude was so appalling. Will never set foot in the place again due to how I was treated. Avoid!
July 2022 by Nunya Bidnizz
Really annoying to deal with. I arranged to have them collect some furniture I was donating. I rang before the collection day and on the day.Not once was I told that the furniture needed to be dismantled.So they didnt take it. Now it will go to landfill because we waited 2wks for the collection and since they didn't take it today it has to be out of the house today.Why not be upfront and honest with people?
October 2021 by shirley bulpett
It's a great charity shop. Decent prices not like some charity shops. Pleasant staff as well.
July 2021 by Mary ?Anonymous? T
She Ryder staff especially the woman who answers the phone. I rang to book in some furniture she was talking to me almost in a really accusing manner and rude manner. I was giving away beds, mattresses and other bits. (I have given them so much in the past )She was so rude and aggressive in her Speach I did not book the collection. I rang another charity in highway and gave it to them. They were so polite and were grateful when they came for the items. She Ryder makes you feel they doing you a favour ! No your not love , if it was not for people?s donations your would not have a store to run and you won?t have a job.....can you see how this works? You need to be polite to people no matter if tongue are giving or buying.
January 2021 by jass kaur
Customer service is very poor. Workers are very rude.
January 2021 by Gaming with Kwame
Rude staff,poor customer service skills. Not going there again
May 2019 by Danny Boy
Plump gentlemen manager with glasses is quite ghastly. People skills zero!! Turned his nose up at donations (expensive items) and didnâ??t even get a Thanks, Iâ??ll donate to one of the local based charity shop down the road, next time, I thought charity work brought at the best in people, not the case at Sue Ryder, Farnham Road
January 2019 by Paula Kay
Smelled bad and very dear
January 2019 by Aurora
I Love this shop. Fantastic items you can find and very good condition and cheap.
