August 2025 by Oussama Al-Sabek
Done two prescriptions for two children. Upon collection, requested to tighten a pair of sunglasses or given me the screw driver to tighten my self, However, they reject to do it with the silly excuse that the sunglasses are not specsavers!
August 2025 by Christopher Heyes
Helpful, knowledgeable and friendly.
August 2025 by MUHIBULLAH KHAN
I faced a problem regarding the NHS referral. I went to the specsaver slough high Street and experienced extra extra ordinary customer service and special thanks to optometrist Rabia, she was very kind and sorted out my problem smoothly l
August 2025 by Adil Ahmed Alomrani (Amrani)
Subject: Feedback on Recent Experience
Dear Stephanie,
I wanted to share my recent experience at your clinic regarding my appointment. I came in to collect my varifocal glasses and also had an appointment booked for my daughter's eye test. However, when I arrived, the receptionist informed me that there was no appointment scheduled.
I explained that I made the appointment when I ordered my glasses and that a young English gentleman assisted me with the booking. Unfortunately, she appeared oblivious to this and insisted that I didn't have an appointment. I mentioned to her that I work full-time and had taken a day off for this visit, so it was frustrating to hear that I didn't have a booking. Despite my efforts to clarify the situation, she continued to deny my statement.
At this point, my voice raised slightly in frustration, and that's when you stepped in. You took a look at the situation and kindly stated that we would be accommodated for the eye test. The clinician who was initially assisting me seemed reluctant to proceed and appeared to take your intervention personally. Her ego was bruised because your intervention overruled her.
Thanks to your assistance, we were able to have the eye test and collect my glasses, which I genuinely appreciate. However, I believe the clinician could benefit from training on how to handle situations like these more effectively, rather than simply reciting what dismissively is in front of her.
The Optometrist who saw my daughter was excellent as well. I did not pick up her name, forgive me for that.
Thank you again for resolving our issue. I've been a Specsavers customer for a while, and I wanted to share my experience with you.
Best regards,
Adil Alomrani Monday 11/08/2025 at 12.30 p.m
August 2025 by Julia Haines
Great service every step of my visit in specsavers.
August 2025 by Jayshri Vara
I would like to extend my gratitude to the lovely Sweety for always being so helpful and going above and beyond to help me get used to my new prescription! She always greets me with a smile and looks after me so well!! You are the best and Specsavers are super lucky to have you ?? ? Thank you for your patience ? ?
August 2025 by Pari Shahzadi
Very helpful Friendly staff .
August 2025 by diane bunting
Professional and friendly service
August 2025 by david tate
The staff in the Slough branch are so helpful and lovely. I would definitely always use Specsavers as they are very good value for money.
July 2025 by Boick Chiweshe
Went in using a work voucher and paid for my test and glasses, which I was overcharged. Got a call when I got home and was accused of walking out without paying. Was referred to hospital for no reason and then when I got the glasses I could see things at distance clearer but I can not read text on my phone or my computer screen with my new experience glasses. I work from home full time so need to be on my PC and phone so this was a waste of time and money. Am now using my old glasses coz they at least see text on my PC but have to take them off when using my phone. Avoid at all cost.
July 2025 by FAHAD Jamil
We would like to extend our sincere appreciation to Rick at Specsavers for the outstanding service he provided.
He went above and beyond to resolve an issue and demonstrated exceptional dedication and professionalism throughout. In today?s retail environment, it is rare to encounter individuals as passionate and customer-focused as Rick. His efforts truly made a difference, and we are grateful for his support.
July 2025 by Jennifer Hicks
My new glasses fit nicely and I can see clearly now, especially after my cataract op.
July 2025 by Mubashir Khaliq
I had a wonderful experience during my visit, thanks to Dr. Aminah. She was extremely kind, patient, and professional. It was my first time there, and she made me feel very comfortable throughout the appointment. She took the time to listen to all my concerns, answered my questions clearly, and performed a thorough eye examination. Her friendly and caring attitude truly stood out. I really appreciated the attention and care she provided ? I never felt rushed or ignored. Because of Dr. Aminah?s excellent service, I will definitely be recommending this place to my family and friends.
July 2025 by Jazz Virdee
The team at Slough Specsavers was very helpful, polite and friendly.
July 2025 by Andrew Brown
Simply excellent - kind, friendly and great at their jobs.
