January 2024 by Anam Naeem
This is a horrible pharmacy. They take lots of time to retrieve the medicine you have ordered and give it to you when you go in. Also, I was prescribed Zineryt and the pharmacist is meant to prepare it for you by mixing a powder and a solution. The pharmacist did not prepare it and I was extremely disappointed when I opened my Zineryt since they didn?t prepare it. I am going in tomorrow to Touchwood Pharmacy and tell them that THEY DID NOT PREPARE MY ZINERYT. I am enraged by the appalling service at this pharmacy. If you are a Touchwood employee reading this review: BEWARE ?
October 2023 by munckymagic
Very friendly staff
August 2023 by abdul haq
I have visited I did not find any new as Lloyd no customer attaining in a good manners keep in mind in Pharmacy normally people are patients or their relative they should be treated more careful and good manners Thanks
June 2023 by Mike
Booked a cholesteral test here. Got email confirmation and a reminder the day before. Took time off work, drove half an hour. When I got there, the lady said they cannot do those tests. When I asked why they took the booking, she just shrugged and blamed "head office". Dreadful customer service!
June 2023 by Google user
Booked a cholesteral test here. Got email confirmation and a reminder the day before. Took time off work, drove half an hour. When I got there, the lady said they cannot do those tests. When I asked why they took the booking, she just shrugged and blamed \\\"head office\\\". Dreadful customer service!
April 2023 by Aisha Amani
It is very helpful but slow
January 2023 by A Khan (A Khan)
Need improvement. I haven?t had issues with medication but had a full health check done. The staff were friendly but during the pre check questions they just casually kept going through the answers without taking it seriously. In some instances even said ?not sure why they ask this? or ?not sure what this means?. Don?t think this is professional, staff needs training on all fronts.
August 2022 by Rafal Kobel
Very good
May 2022 by shabana hussain
Recently in last few months, the service has conoletely gone down. Receiptionst can't find patients details on their system all the time, keeps people waiting in the reception for long, can't get the repeat prescription. Worst one was today they told us their computer system is crushed and can't check our baby's emergency antibiotics which we asked GP to send to them directly as we never thought their system is failed!!! We had to run to GP to get another prescription and look for another pharmacy...new staff are not well trained unlike the previous ones..don't think they are trained for caring profession...
December 2021 by faheem rehman
Not punctual on time to open the pharmacy. Time written open for 9 o clock people waiting more then 10 minutes and then go back
November 2021 by John Beeson
They encourage you to book for flu jabs at pharmacies and they cancel you appointment last minute. A pharmacy without a pharmacist!!!
July 2021 by Agnija Cimoska
Avoid! I came here already 3d time to getAmoxicillin, becouse of my son was horrible pain 3 of staff Can't make prescription and saying that " somebody is on break,, Come bCk in hour" this answer I'm getting always when I got there?? And I was only one costumer in pharmacy!!!! Nonsense!!!!!!
July 2021 by Asghar Mehmood
Really not responsible. They found my prescription two and half weeks later saying that we thought we had lost it.
July 2021 by Monty Singh
Same like other Lloyd pharmacy very slow,
September 2020 by Haps
Never opens on time. Pharmacist is always late while staff are left to explain why.
