I only wanted the cash machine but got all I needed
June 2024
the staff don't seem to know the IT system. There is this European staff who doesn't know the procedure for handling the system. Only the manager knows the system well. I am glad that I have moved almost all my money to another bank account. I just don't feel secure with the system.
February 2024
Cash machine not working, 3 people at the till all dealing with one customer, when I politely ask if they can open another till, they three of them rudely replay no, Slough is by far the worst branch ever, customer service is rubbis, the lady with the headscarf at the till, didn’t say hello, thank you or apologise for... read full comment
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone. To find out what accessibility services are available in your local branch, search for it in our branch finder.
