November 2023 by Rozina Hussain
I have just had the most un helpful conversation with one of the staff.I was referred to them for anti biotics for a urine infection which I have had for 3 days now.Firstly when I explained what I was calling for he rudely corrected me and then went into a rant about how the receptionist had given me the wrong information.I have been in pain for 3 days now I found his mannerism very condescending and unhelpful, constantly correcting me .
October 2023 by Jo
My elderly parents have just had their flu jab at McParland in Trelawney Avenue. It was their first time using this pharmacy, as they usually have it done at their GP surgery. They were treated so well by the staff and were ?made a fuss of? (my mum?s words). Parking was easy as well. So thank you McParland for looking after them and a special mention to the nice lady I spoke to on the phone (Michelle)
October 2023 by Mary McAteer
Such good service from the Pharmacy Team. Always helpful and caring,fast and efficient. We have relied on them for over 30 years now and they are the best !
June 2023 by Anish Mistry
Terrible customer service, zero manners from either of the assistants or the English pharmacist today. Went to take my son there as our gp recommended and let's just leave it as I will never go back to them unless it's life or death.
September 2022 by Farid Ikene
A very bad experience. I really regret going there.The pharmacist, an asian man, was so rude.I was asking him politely about a medecine if it has side effects because I was so worried, but at my great surprise, he started talking nervously and was ignoring me. He didn't even asked me to check what I was suffering from. Yes, he answered my questions about the medecine that I wanted to buy, butI didn't like the way he was talking to me and felt very embarrassed. Even my little daughter was chocked and she told me mum why was he so nervous?!!The poor girl thought that he was racist. She was under shock for a while until I explained to her that it is was unique situation and she doesn't need to be worried.Sincerely, it was the first time I was facing such of offence.I have no idea why he was so nervous and behaving like he wanted me to stop talking. I felt that he was near to ask me to go out of his pharmacy.I was crying when I returned back home.That was a such bad experience.I just want to tell to this pharmacist that you should learn how to behave with your customers because when a person is sick he becomes very sensitive and any bad attitude can hurt him deeply.I will do all my possible so that I will never return to this pharmacy again.
September 2022 by Slow Mo
Friendly and helpful staff
July 2022 by simon curtis
Helpful. Always try to rectify Langley Pharmacy constant mistakes.
February 2022 by Joanna Z
Prompt and kind service. Tons of stock that's pleasantly displayed.Being frequently let down by my local pharmacy, I'll gladly switch to shop here ! :)
November 2021 by Marianna Zavedeeva
I had an good experience there with my first vaccine.
March 2021 by Pat Law
The staff on Trelawney site make a great team together. Since lockdown began they have carried on providing an effecient but friendly service. it will be lovely to be able to see their smiling faces when things can return back to normal!
January 2018 by Dave Tremeth
As this is my closest pharmacy I have been very pleased with the efficiency of the staff. Since I had a stroke a year ago I have now sorted out my online prescriptions which has now become a regular monthly procedure.
