December 2023 by Niral Rajput
Very poor service in the name of free. Free service is given in one week and if you want it sooner then there is paid service. We have been at home since time immemorial in free service, he is not there, he is not looking or then he says that he has finished his job, you have to fix your BAD yourself. There is a person named Sibley in the Bath Road store, he is very rude and Sibley attended us SIBELY VERY VERY RUD And The store has the WORST SERVICE There is a party at my house and it has been more than a week since no one has come to fix my bed?????
December 2023 by Ryan Fernandes
The Store had a different charm, with a lot of variety and options to choose from between a bed frame and mattress to go with the frame. Jack at the slough store, was exceptional. Catered to all my needs. I did take his suggestions as well, guess what, I am so very happy and a satisfied customer. Especially with the service received from Jack. I?ll definitely recommend Dreams especially the slough branch and Jack for sure to all my friends and family who looking for a new bed or a mattress.
December 2023 by Kevin Reardon
Great attentive service, very knowledgeable and no pressure to buy.Answered all questions happily and with additional detail, making final decisions easier
November 2023 by Kim Pauley
I went into the Slough Bath Road branch not intending to purchase that day however after the great customer service I went through with the purchase. Cam Greeted me on our arrival and offered me "the greatest hot chocolate in Slough" while I looked around ( it did in fact live up to the challenge and was a very good hot chocolate)Cam took the time to show me the different types and brands of children's single mattresses. I picked between a few of them and I compared them on the sleepmatch as well as trying out the pillow test for my daughter. I was really impressed by the customer service and decided to buy the one I felt was the best. Cam was knowledgeable, approachable and helpful while remaining friendly and asking what I thought of the products to help me come to the decision.
November 2023 by Stephanie Brown
amazing experiance james was fantastic and extremely helpful in finding us the perfect product
November 2023 by Vikash Rai
One of the worst shop to buy any products, they dont stick to their delivery schedule and send the wrong products.On top of that, their delivery team is the worst who during delivery damage not only the products but also interiors of your house.Zero customer obsession and ownership.
October 2023 by anne feek
My husband and I received excellent advice and assistance from Joshua today and would highly recommend him to anyone wishing to purchase bedding at the store. Many thanks
October 2023 by Alok Narula
Amazing products with best deals, if you're looking for clearance outlet, don't miss the one at Slough. Also try the sleep machine that recommends the best suited mattress for your body type.
October 2023 by Zachary Apodaca
Store was well kept. Employees were extremely friendly and helpful. Shibly assisted with our purchase of a bed frame and headboard and made it a great shopping experience. Highly recommend!
October 2023 by Taj
It was a great experience. Jusha greeted us and answered all our questions. Then we walked around the store looking as we had already done the research on the Dreams Website and bought beds from here couple of years ago for our home and rental property too and decided that we had a great service and will return. Of course, not disappointed once again great service. After looking around we had decided exactly what we wanted and looked around for assistance and James caught our eye and straight away James engaged with us. I work for a blue chip company and put customer service at the forefront of everything we do and James gave an outstanding service. We would always recommend Dreams. Mr Mrs Bhambra
October 2023 by Yat Sum Leung
Convenient location. Very helpful and friendly staff. Very comfortable shopping atmosphere.
October 2023 by Mario Balestri
Good customer service,a lot of knowledge on the product's in store
October 2023 by James Parsons
very good service and product knoledge and a good cup of coffee will recomend to all
September 2023 by liza lambert
Bought a mattress for my son, staff were so helpful we were in and out in no time with exactly what we needed
September 2023 by Andrew Spillane
I brought a bed and the frame had a life time guarantee. Real expensive bit of kit. Legs broke after 5 years. Sent someone out to inspect it. Refused to fix/replace claimed my thought fault for sitting on it! Don't buy from this company!!!
