Hands down one of the best Waterstones I've ever visited! Open plan, armchairs and sections dedicated to Jane Austen/ Paddington/Snoopy/mushrooms. They also have a few jellycats. The sale section is good and the staff are friendly. Definitely worth a visit!!
July 2025
Unfortunately I’ve just had the worst customer service ever!! I went into store on Monday and ordered a John Grisham novel. I received a text message as promised a couple of days later to advise the book had arrived and could be collected. Today ( Friday) I went back into store. The staff member behind the till... read full comment
