May 2026 by Deborah Best
Thank you for making a superb repair to the soles and heels of my boots, that will extend their walking life for a long time to come. Thank you, also, for the kindness and patience shown in serving your customers. Wonderful all round.
April 2025 by Super Kool
I bought the key twice but still faulty I'm not happy with service
March 2025 by A Smith
Sadly unable to help repair a broken buckle on a belt.
Good quality leather but seems destined to be thrown out.
Despite all the campaigns to save our planet. Reality is getting repairs done is very challenging
January 2025 by Prince Nimoh
Best services
May 2024 by Marija Voronis
Lovely guy working there ??fixed my sandals. Thank you so much
June 2023 by J W
Closes
January 2023 by Contract Options
Shoe reapir- no you say you do shoe repair but you dont. The person in the shop was happy to take my boot to fix and come back in 1 hour and then tells me that it would not be fixed completely. what is the point - useless service that you provide, then you want to charge me for 1/2 job. laughable. Shoemaker in more than one way. Avoide this shop!
May 2022 by Flapjackal
The guy scammed me. Told me a key cut would cost £20 but then charged me £25 on my card. When I challenged him he told me two different lies ("no, I said 25", and then "I was talking to somebody else" and finally when I kept pushing him he admitted and said "those keys are just expensive, you know" and refused refund." Complete mockery.
November 2021 by Rosie James
Unfortunately a very poor job on re heeling of my boots. I was charged £14.95 and the new heel was half stapled on so fell off immediately I wore them, causing me to slip over. Had the repair been done professionally and correctly the heel would have been plugged and glued first and then stapled. I got the job done around the corner at the Timpsons on Friar St by a great guy called Sam. Therefore I'd recommend avoiding this branch in Union Street, as this guy is clearly cutting corners and charging the earth and not doing a very good job!
November 2021 by Ian Williams
I went here on a Sunday at 15:35 to ask if they did brass plate engravings. The guy simply said that i 'might want to come in when its not 20 to 4 on a Sunday'. Oh well.
September 2021 by Him Shun Yu
I didn't catch his name, but the guy who was here Friday morning was an absolute GOAT. Brilliant quality, good service, and all round great guy. Timpson's has earned my future business for having such employees. 10 stars out of 5.
July 2021 by Max Goldberg
Sam repaired my shoes in an hour - Excellent work
January 2021 by Nic G
Can't argue with the price or service!
January 2021 by David Lawton
Great service
June 2019 by dab Best
Had meny keys cut same shop smelly alley reading over the years also my grandad gets his boots and belts fixed watch batries never had a issue sadly my poor 83 blind grandad had a stroke sadly its took wat tiny bit of quality of life he had away but I'm determined not to let this affect him more then it has due 2 him now needed 4 carers a day we hat 2 get a key safe which ment getting another 2 keys cut 2 my supprise thay did not work so took bk were timpsons were so kind, friendly, and helpful he did something I took home tried again still no good so took bk again were the man was very good and told me don't worry we will fix this no matter wat he told me so the fourth visit he he made me second set of keys thank god thay worked and there use is wanted for such an important job thank u boys at timpsons very happy customer ð???ð??