January 2025 by Regina Okundaya
My family and I recently visited this establishment, and unfortunately, our experience was marred by the behavior of one staff member. A waiter approached us in a manner that felt unnecessarily confrontational and condescending, asking for ID in an unprovoked and abrupt way. While my mother was able to provide hers, the rest of ours were in the car. When we asked if we could retrieve them, the waiter proceeded to lecture us about the policy and warned us that we wouldn?t receive a refund for any food or drinks ordered.
The situation quickly became embarrassing, and we felt uncomfortable due to the staff member?s aggressive demeanor, which was completely out of line with basic hospitality. Thankfully, the manager stepped in, reprimanded the employee, and managed to resolve the issue, but the overall experience left us feeling unwelcome.
While we understand that rules are in place and must be followed, they can be communicated with professionalism and respect. Wetherspoons is supposed to be a relaxed and enjoyable environment, but this incident was anything but. I created this account specifically to share my disappointment in hopes of improving the experience for future guests.
January 2025 by Sam Wallen Russell
Rustic food, quick preparation time and relaxed atmosphere.
January 2025 by Scheck Bitte
Morning Manager with the man bun and balding receding hairline is just miserable.
January 2025 by Beverley Arnold
It's a spoons!? Love it!!
You're shopping...then you need lunch...and a drink! Ahhhh there's the hope tap! ?
January 2025 by Mark Petty
Nice pub and nice prices
December 2024 by Jonathan Watkins
Well it?s a decent spoons isn?t it? Usually go in once or twice a year and am always astounded by how cheap the branded drinks are. We get served quickly and always get a seat.
December 2024 by Biswakalyan Nayak
One of the best places for friends to get together for a drink .
December 2024 by ChuckVsCaMMeL
Your typical weather spoons. Good beer and nice food what dosent break the bank.
December 2024 by Jacob
Food and service as standard for a Wetherspoon. Both times found the venue untidy, mostly tables dirty, could have been busy times.
December 2024 by S Jay (Jay)
Witherspoon pubs deliver on price and atmosphere
December 2024 by Ned Den
Beautiful establishment. Second best spoons in reading.
December 2024 by Sheila Loy
Excellent service.
December 2024 by Rowan Early
Beth was very quick to serve anyone waiting while also being incredibly polite and helpful.
December 2024 by Tom Bottomley
First visit to Reading, decent cheap pint. Will be back.
December 2024 by ZomBee
One of the male bar staff could of managed better customer service but all in all nice place:)
