December 2023 by Relax68212436306
Guy taking order was very pleasant, unfortunately couldnt say the same for the lady making the orders. She didnt call us when our order was ready.. Despite taking our name when ordering. eventually we went back to the counter and asked where our order was, the lady just pointed and said "There".. We then had to ask for milk and was abruptly asked "Which do you want?" My wife said full fat please and was abruptly given a 4 pint bottle of Milk. Once seated we found our tea to be warm, obviously due to stand on the counter so long due to lady preparing the order not calling us.. What is the point in taking our name if she isnt going to call us when its ready..! Needless to say we left half empty cups due to tea going cold before we could drink it. Also the whole seating area was very messy nobody clearing tables and lots of mess on the floor. Needless to say we wont be going back to starbucks Oracle Reading.
October 2023 by cristinacX3425WP
We went to Starbucks Riverside in Reading for a spice pumpkin latte literally about an hour ago at approx. 19.30. When we got inside there was only one lone barista working on the tills and making coffee on her own and although the drink was amazing she was struggling a lot. There were quite a few people inside. I find it ridiculous that she was left on her own on a busy night and she looked like she was about to cry. The stress was written all over her face even though she was professional. Her hands were shacking and she did not look alright in herself. I myself work in customer service and to treat employees like this is unacceptable and cruel. Starbucks you should be ashamed of yourself for letting employees struggle on their own. I don't know how much you're paying your staff but it's not enough. Do better in the future. You lost a customer tonight
September 2022 by anthonyjN6283OH
I have become addicted to coffee from here. I only used to drink it rarely but now must while away a few hours a week in secret in here with my muffin and latte. Oh dear.
April 2022 by Y5476PCdavidp
I'd just like to thank the Starbucks team for not only putting aside my gloves I left there, but also for sending them onto my home address and including a delicious biscuit inside. That's above and beyond. I'm most grateful. What a kind and thoughtful Team. AC.
October 2021 by Kenneth Nel
Best Salted caramel milkshake ever
September 2021 by BenceDv
A lively place to take friends and family for a break
August 2021 by Mk Shirzad
Really nice
July 2021 by Anna Kasperek
Great care, barristas making sure you get what you've asked for. Covid only made the experience better as there is less people around and ordering seems much quicker somehow. 5 stars
July 2021 by Mehmet Cabuk
Doesn't have all the old products unfortunately, but perfect location
June 2021 by Stephanie Rogers
I enjoy this spot and usually very nice coffee service.\\n(Oddly I was told I couldn't order a puppacino because one person felt strongly against them... It was weird)
June 2021 by Giuseppe De Chellis
Great place for drink coffee, eat some snacks and desserts , friendly staff?
May 2021 by Adrian Doughty
Unfortunately I was unable to purchase a coffee in this establishment. As a result of rudeness from staff manager. In his empty Starbucks . At around lunch time says it all. In short I decided to have coffee my friend did not know we where going to . Whilst fumbling for his mask was told first by members. Must put it on before entering. Crazy didnt get chance to breathe. I explained there communication skills need refinement. Totally unacceptable I left. At this stage wont be returning
September 2019 by Robert Owen
Plastic wasters! Extremely disappointed to see the barista, screw his face up at me in disgust (expecting me to share his opinion) at the lady behind me in the queue asking for a paper cup / tea mug for her water as her grand daughter is try to have a plastic free week. Given the impact Starbucks has on plastic waste, I am extremely disappointed at the reaction to a child trying to achieve sustainability for her future. Utter disgrace. The man should be ashamed.
August 2019 by Dipesh Patel
Dirty and quality of drinks sub standard. Very few covers available to eat, many occupied by people that have purchased anything. A shame as this is a great location.
July 2019 by ??Ù?? ?Ù??Ù?Ù?Ù?Ù?
Like any other starbucks but with good riverside view
