September 2025 by Michael X
Excellent customers service there. They really put customers first
August 2025 by Alex Gilder
Never had an issue with this branch over several years but today they cancelled my son's appointment because they said he is too young. This is despite the NHS website advising that at any stage you should contact an optician if you have concerns about your child's eyesight. The person who called said they won't typically see children until they're 5. Specsaver's own website says they advise from 3 and a half. I complained and they said that their tests are not suitable for young children as they are letter based and the hospital would be a more child friendly environment. But both the NHS and Specsavers website says children's eye tests do not require a child to be able to read and nowhere do the NHS say to take your child to the hospital. Basically, this branch offers NHS eye tests for children but only from an age they've plucked from thin air.
August 2025 by Lauren Read
The whole team was brilliant - friendly and knowledgeable! They spent as much time with me as I needed and made me feel right at home giving me all the information I needed to make a decision and understand my prescription. Best opticians team I've ever visited! Thank you so much Sanj and team :)
August 2025 by Paul Earwaker
Fast and efficient service with the latest eye test equipment, only £35 for full test including full OCT test.
July 2025 by You Tube
I had a cataract operation on the right eye in March. In July I noticed that my vision was getting blurry again. Michelle identified a macular edema and referred me to the Eye Clinic who confirmed Michelle's diagnosis and prescribed eye drops to cure the problem.
In May I had a DVLA eye test at Specsavers Reading. The optician told the DVLA that the visual visual acuity in my right eye was 6/15, which is below the legal minimum for driving. 5 tests before and after the DVLA found that my true visual acuity is 6/7.5, which is well above the legal minimum of 6/12. Ricky helped me to gather the evidence I needed to report the true visual acuity to the DVLA even though it was Specsavers Reading's error
So Michelle saved my sight and Ricky saved my licence.
Outstanding service and professionalism.
July 2025 by Katarzyna Zuk
Nice and helpful staff.
July 2025 by Cristian Ocheseanu
I have been experiencing some issues with my new varifocal glasses. Charlie was very helpful in helping me with the proper adjustment of the lenses.
The result is amazing.
After a year of using two pairs of glasses (distance and near) and being dizzy every time (I would see in the fog when looking at me from a distance with the near glasses and vice versa), and my left eye had started to get irritated more and more often.
Basically, with the new pair of glasses I started to see normally again and I also got rid of the irritated eye problem.
July 2025 by Susan Pithers
Lovely polite and helpful staff .
July 2025 by Claire Carpenter
Great experience at Specsavers, I had never needed glasses before so the whole process was new to me, the staff were really supportive and helpful in helping me find the glasses right for me
July 2025 by Charlotte Newey
Always smiling, very knowledgeable and helpful. Good offers on frames.
June 2025 by Laura C
Very helpful and informative staff.
June 2025 by Suze
Genuinely the nicest opticians. Super friendly and informative
June 2025 by Bijoy Das
Been my opticians for almost 20 years. Always friendly, give you complete attention and time, even if it's just to get something adjusted or a nose pad replaced, they'll assist you until you're happy.
Shout-out to Charlie and Sanjeev in particular, always excellent service every time I've been.
June 2025 by Tanya Demonne
Couldn't be more helpful!
May 2025 by Ben Allen
I ordered a pair of glasses, which arrived from the factory broken (not the shops fault), and Charlie was very helpful sorting out a replacement straight away.
