March 2024 by Jonathan Lawson-Brown
We always order sofas from sofology. The staff don't pressure you and the quality is superb
February 2024 by lisa palmer
Not really anything different from anywhere else. Ok if you just want standard sofa
February 2024 by Priyanka Singh
The worst place to buy a furniture. We paid nearly£6000 for a sofa , waited for 12 weeks just to find that one of the sofas donot have legs. When raised compliant they sent the legs in 5 days , to our surprise without the screws to fix them.When we asked to sort this and send the technician to fix it they gave a a waiting time of 30 days.Pathetic company and customer service. I would rather buy from ikea than this place.Never recommend the so called sofology brand to anyone.Save urself
January 2024 by Dipti Rathore
We bought a sofa set from Sofology. My experience in the store was very nice and the sales executive ?Hamza Khan? whom we met at the store was very cooperative and he was very prompt to answer all our queries. Excellent customer service from Sofology. Happy customer. Thanks
October 2023 by Oliver
Lots of help and we found the sofa we need
June 2023 by Paul Dapp
It's not very helpful the staff
May 2023 by Kira Yamato
Excellent sales staff, management is terrible and aftercare is shocking
May 2023 by Brian Asquith
Really friendly and efficient service??????
May 2023 by Ross Charnock
Good helpful staff easy process to purchase
March 2023 by Jason savory
Welcoming salesman excellent service couldn't ask for more everything explained clearly no rushing 5*+
February 2023 by Gayle Jordan
Absolutely appalling service. After forgetting to order one of our chairs and then damaging the sofa on delivery, it?s been a year since we had it delivered and this is still not sorted. Sofology have ordered the wrong parts 3 times and each time we have had to take time off of (self employed) work to be at home, only for the repair not to take place. We?ve lost a huge amount of money! I would strongly recommend you think twice about buying from this company.
February 2023 by Alan Thompson
If you want a sofa bed or sofa arm chairs this is the place the staff are very helpful it worth a visit the shop is in forbury park plenty of car park space and wheel chair parking
January 2023 by Ellie Palmer
Wonderful staff, very helpful and an amazing selection of sofas in a wide range of fabrics. Highly recommend.
November 2022 by RvP RvP
please be very aware that communications with this company are very poor.if you are an older person and dont have internet or web its virtually impossible. My mother has had huge problems.They will send no reply emails to you... no telephone number for the shop you purchased from....and when you use the generic telephone number you will get message like you are number 24 in the queue.After getting a text to arrange delivery.... hold on the phone number.... 24 in line.... and wait and wait and at the end of it.... its not in and to call back a few days later after its its been scanned.Wow ! .... how useless can sofology be.Why dont you get more phones... more staff and get your calls answered !!! its not rocket science.if we are no 24 waiting on the telephone doesnt show that you need to stop trying to force everyone onto the web.
November 2022 by raife pavitt
please be very aware that communications with this company are very poor.if you are an older person and dont have internet or web its virtually impossible. My mother has had huge problems.They will send no reply emails to you... no telephone number for the shop you purchased from....and when you use the generic telephone number you will get message like you are number 24 in the queue.After getting a text to arrange delivery.... hold on the phone number.... 24 in line.... and wait and wait and at the end of it.... its not in and to call back a few days later after its its been scanned.Wow ! .... how useless can sofology be.Why dont you get more phones... more staff and get your calls answered !!! its not rocket science.if we are no 24 waiting on the telephone doesnt show that you need to stop trying to force everyone onto the web.
