November 2023 by J ULES
Never had a good experience here. Over the last 2 weeks all my kids birthday cards from various relatives were stolen. Couldn't pick up a parcel because the desk is only open 4pm-6pm and the delivery driver may not get back until 7pm. They have posters up everywhere about not giving the staff grief but in all fairness its hard not to considering how useless the postal service seems to be.
October 2023 by helen ferguson
The woman on the desk was so rude to my daughter, 7.10.23If you want the packages sealed and wrapped up for amazon returns, then you need to have a conversation with amazon. When they tell you,'you don't need packing,' customers shouldn't be treated with appalling mannars. Disgusting service, and people wonder why no one wants to use royal mail anymore.
October 2023 by srinivas basavaraju
Very happy with the service.It was written wrong house number on the parcel.Still they corrected it and reached the address.
September 2023 by Fidyan Butt
Lost many of my parcels whilst I drop them to Royal Mail Delivery Office and they never get scanned, and as a self employed businessman I cannot provide you with receipts of each and individual costs therefore provide a price the customer pays, so for £75 worth of personalised number plates you?ll offer 6 first class stamps for £3?? Yeah taking the piss?
September 2023 by Ewa Blaut
So much more professional than all of the other couriers put together.
August 2023 by Filipe R (RRWR17)
I wait for parcel deliveries more in hope than expectation. Truly amazed how useless they are. Missed deliveries are met with no card to say they missed you, so you are left unaware that a parcel was even attempted to be delivered. Also, following instructions must be difficult too. I asked for something to be delivered to local post office in the following working day. On the following day they tried to deliver it to my house. What's worse, after this the package was stuck in limbo because I could not update delivery instructions, and p[package was neither delivered to my address nor the post office. Great job! Keep up the good work
July 2023 by Tristan de la Haye
Awful service from RM, although this seems to be standard now. They picked up a urgent package for delivery to me at the beginning of the week but have not delivered it with the reason that they are unable to Attempt Delivery. We haven't had any post for 3 weeks now so I guess I'm not getting it any time soon.
July 2023 by Amogh Para
They?ll j not deliver your parcel and give no reason at all
July 2023 by Benji S
Lots of the public parking spaces removed. Hardly ever open. Pathetic.
May 2023 by Will TM
I don't want to share the video because it is very embarrassing for that particular postman but you literally see him throwing a parcel Infront of my house after knocking the door . You can also see him hesitating wherever to do it or not . I think royal mail is gone to dogs like a lots of services in the UK . Very sad
April 2023 by Aaron
THEY CLOSE EARLY ON MONDAY (12pm)!!! If you have a normal 9-5 working hour just use the redelivery service online and select leave the parcel in safe place. They open while you work, and close a few hours earlier than your off hour : ) But if you insist going in person, best chance to get back your "sorry we missed you" parcel is on Thursday (close at 7pm) or during the weekends (Sat 1pm, Sun 3pm).
April 2023 by Stuart Barber
Very helpful staff.only down side is limited parking
February 2023 by Lee Hutchinson
Usually never had a difficult experience here. Today I felt more of a suspect than a customer.
January 2023 by Deeh Petrikas
I genuinely think this facility is performing great. We have a camera above our door and I can see the postman approaching and waiting patiently even though no one is home. If I am quick I get to talk to them, and they find ways to deliver parcels. Staff inside the facility and on the field are super friendly and are great at what they do. Thank you all
January 2023 by richard sandall
Friendly staff. Tiny carpark had to park on the road as there was no customer parking left.
