March 2024 by peter 0xtoby
I purchased a surround sound system from Richer Sounds, withspeakers and marantz AV receiver ,this was arranged to be installed for me and all has gone well ,I am very pleased with the result and many thanks to Kieren who has been most helpfulfrom Peter Oxtoby
March 2024 by Stuart Goodall
Went in there before xmas , bought some speaker cable
March 2024 by Jeff Ford
They have experienced staff together with good value.
February 2024 by Kev B
Fab service & product advice.James & Steve are great.
February 2024 by darren boulton
Outstanding.Honestly amazing nothing was to much from the sale to an exchange (not there fault) even called a couple of days later to make sure I was 100% happy.I was served by several team members across 3 visits but Nick was the one that truly stood out.
February 2024 by andy wilks
Went to Richer Sounds in Reading to demo a Cambridge Audio CXC and CX81,the service from Kieran was second to none,everything was all set up with the speakers of my choice,I was left alone with my cds and a cup of coffee and had unlimited time,Kieren also kindly changed speakers for me to give me a comparison.At no time was I put under pressure to buy,I was also given the impression that it would be no trouble to order in any product that wasn?t in store.Thanks Kieren for excellent service and a trouble free purchase
January 2024 by Rob Mellor
Very happy customer! Received a faultless service from Kieren and the Reading team! Thank you very much Richer Sounds.
January 2024 by Amanda Bailey
As always Richer Sounds provided first-class customer service and excellent value when I made a recent purchase, updating our Denon CD player to an up-to-date Bluetooth compatible version. Dan provided just the advice I sought and matched an in-store deal, that I could not see online.Richer Sounds is the only place I would go for AV, as I always experience excellent service from start to finish.Thank you Richer Sounds, Reading.
January 2024 by Tahir Jan
Purchased a Denon atmos amplifier. Excellent and patient service. Had an issue with amplifier 5 weeks later and Kieron at Reading branch kindly dealt with the return and exchange of the item very efficiently for me. Furthermore Kieron kindly followed up a week later to find out if all was ok with the exchanged item. Brilliant all round
January 2024 by Joseph Frank
I'm very happy with my purchase - Kieren helped me find me an excellent deal on a hifi system and vinyl player. Two items were available to collect in store straight away and the third item arrived at my home the next Morning! A great service and cheaper than could be found elsewhere for the same kit.
January 2024 by Mike Portlock
Went over for a visit and to possibly purchase some new speakers, I was advised by Kieran and came away with a pair of Fyne audio, absolutely over the moon with them and the advise and service I was given, will definitely be going back for any future purchases.
December 2023 by Martin L
The staff here are really helpful and friendly; they listen and make suggestions, they do not put any pressure to buy (which I always find a turn-off in other places). For a recent purchase I had great service from Keiren, he even managed to dig out (unprompted) a discontinued amplifier from his demo stock to match mine when I listened to some speakers, so I could hear how they sounded with my own amplifier model.I have no hesitation in recommending Richer Sounds Reading to anyone in the market for TV, HiFi and similar products.I also like the fact that employees share ownership of the company, it helps promote a long-term relationship between customer and company.
November 2023 by Roland Hoeller
Great team with great advice
November 2023 by Daniel Payne
Amazing service 5 star service from Kieren at Richer Sounds, Reading. My existing 5 year old OLED TV previously purchased from the Reading branch developed burn-in. Although outside warranty, a goodwill gesture was credited to my account and Kieren matched an amazing price available via LG direct online. Very happy customers of a new LG G3.
November 2023 by iamminimoreland
Very welcoming as soon as we stepped in. Dealt with Rory, who listened to what I wanted. Happily got items off display to show me. Offered an alternative which was perfect for what I need. Wasn't pushy and for that reason I will be heading back to the store to purchase from him
