March 2024 by kasim naveed
Lee and Sophie were exceptional at the steer garage in Reading caversham. Lee is a top professional and I would highly recommend him. A great asset to the business. I will defo be using him and this garage in the future. Thank you for the 5 star service. Kas Hyundai Tuscan was delivery to my work all repaired and cleaned looking good. ??
March 2024 by Alan Dawes
Following an accident, my insurance company contacted Steer Reading to undertake the repairs. From the moment they contacted me, any concerns I had were very quickly squashed by their continuous "keeping the customer involved" policy. Not only did they pick my car up, they did all the arranging for a hire car. They kept me informed of the repair progress, and when finished, they delivered the car back, fully cleaned, washed and polished.First class service in every way.
February 2024 by ClareW22
Really friendly service, good communications, fixed and returned car quickly, repairs all carried out to a high standard.
February 2024 by Paul Humphreys
I used Steer to repair our car and I was very impressed by them. The repair looks good, the one it took was not too long and I got a loan car too, that might depend on your policy. Anyway they are polite and kind on the phone. Good company to use if you can choose to use them.
February 2024 by Gigi Ho
Staff are nice & responsive. They provided clear instructions & user friendly platform for photo uploads so that I did not need to drive the car to their garage for estimation.Service was awesome and swift. They picked up my car from my home and drove it back after repair. My car was washed & charged when it was returned. My car was crashed by the back. They fixed the rare light, boot door & bumper like brand new in only 4 days.Just that the waiting was a bit long. We waited more than 7 weeks for their available slot.
February 2024 by Rod Rainer
Very pleased with collection and return of my vehicle. The car has been returned to its original state.
January 2024 by Pete Henness
Very good communications and a more than exeptable repair.
January 2024 by Z Z
I?m changing my review from 1 star to 5 stars as the lady who works here is extremely professionally.
January 2024 by Martin Shaw
Excellent repair with regular updates of progress. A little longer than expected but Christmas holiday period probably delayed with the works.
December 2023 by Becca Timms
My car needed a scratch rectification on the drivers door.Dropped it off on Tuesday morning with no issues very straightforward and welcoming, wonderful polite staff. Picked it up on Wednesday evening.My car had been fully valeted inside and out, paint work was perfect looked like new.Highly recommend.
November 2023 by Dean Robertson
Did a brilliant repair on my rear bumper and quarter panel. And returned nice and clean. Thanks guys!
November 2023 by Dinesh Patel
My car came twice with Steer Group for repair. Communication was very good so I always knew the status during repair. They also cleaned the car for feee after repair which was praiseworthy
November 2023 by Stephen Hayden-Stapf
The work on my porsche cayenne was carried out quickly and efficiently. The quality of the paintwork was 100%. I would highly recommend using this company again.Service: Body & Trim
October 2023 by Tanya Shepherd
Just had my car back after having an accident repair.Everyone I've spoken to at Steer since the day after the crash has been so helpful, Sophie in particular has been great. Every time I was told she would update me, she did, even if there wasn't much to update on.The customer service I've had has been great from start to finish! The car looks great and came back very clean!The courtesy car was delivered to me at work once my car had been recovered, and my car was delivered back to me at work too, so I didn't need to worry about taking time off.Fab service!Service: Body & Trim
September 2023 by Jack G
Car had to be taken for re inspection. Was returned with dirt inside, 2 screws in the seat and for some reason wheel cover taken off. Emailed but no response from Steer, very disappointing service.
