March 2024 by Sam McD
Reviews seem pretty negatively skewed against here, but me personally, Jamie made collecting and paying for my package near effortless and was a delight despite it being a Saturday morning.
January 2024 by Adekunle Boluwatife
I?m very disappointed with their service ??
January 2024 by Dmitry Simonov
Similar experience to what others have mentioned. Last year, a few parcels were delivered by them without any issues. However, this year, they consistently mark the parcel as non-deliverable for four consecutive days (It's quite frustrating to wait at home for four days only to receive nothing). Subsequently, you have to visit in person to collect it and encounter an unreasonably rude old gentleman. The issue lies in the fact that all foreign parcels are routed through Parcelforce, and unfortunately, there is no option to choose the delivery provider, even though they are arguably the least satisfactory
January 2024 by Stefan Vilan
I visited this place a few times and the staff was always helpful
January 2024 by Dana M
Worst customer service. The ?gentleman? from the drop off office is very rude and arrogant. Start shouting for asking him a simple question. Never use them!!!
January 2024 by Marian Florin
By far the worst delivery service out there, never had problems with the others. And their drivers don?t know to type the flat number on a con so i can open the gate for him?.
December 2023 by Martina Cunningham
Good customer service
December 2023 by Razvan Albu
Your drivers DON'T LEAVE ANY CARDS
November 2023 by Alex R.
Extremely bad service! My parcel was never delivered to the addresee and send back to me, but no card was posted through my door. I do not even where my parcek is currently located, and how to receive my parcel back. The person who was trying to deliver the parcel is P PRANDINI , who did not leave any card through my door with information where my parcel is located. Unacceptable service!
November 2023 by Vanessa Moonice
It was never delivered every time! My address was not found at all! I've been at home and always say no one is home to receive packages! It?s really ridiculous, why can your company survive to this day without going bankrupt? I really don?t understand how your delivery driver does things? And I can?t contact your driver and observe your delivery route! The service is really bad and terrible!
November 2023 by deepak dahiya
Helpful staff for collection
November 2023 by Terry Bisgrove
Didn?t deliver, cannot arrange nothing over the phone, absolute waste of time. I would never recommend Parcel Force. 100% not user friendly Ho and my the driver put the incorrect reference number on the left cardT. Bisgrove
November 2023 by Manu
Currently waiting on a parcel was supposed to be delivered today, recieved text msg that it would be delivered between 3-5pm, I was at home this whole day and recieved a message at 4:15pm that a delivery was attempted, and said they left a note or card though nothing was left, knowing this I feel like it will take at least 2 weeks for them to deliver again, so I tried contacting, though only number I found was a robot that says the same things I can read on their website, if anyone knows a way I can talk to real people at parcel force reading?
November 2023 by Steph Castillo Martinez
What a joke of a company!!They have failed to deliver my package 4 times now. Left a card with my full address the 1st time as I was out. 2nd-4th time I have been told the package DOESN?T HAVE MY ADDRESS!! Despite the card left the 1st with my full details on.I have asked 3 times now to pick my package up from the post office or depot and they keep sending it out for ?Delivery?.When I called to sort it the last time, the phone was put down on me.Don?t bother with this company, being owned by Royal Mail has done nothing to sort their piss poor Costner service!
October 2023 by Chris Hughes
Drove into our business premises and out again without delivering 2 parcels that were on a pre noon delivery so obviously urgent! 10 staff cars parked outside the building so quite obvious there were people about on the premises. Also open roller shutter door with people working inside. All recorded on Cctv. Collected parcels from Reading depot to be told it's quite normal they hear it every day!
