September 2023 by Ahmed Raza
Excellent service by Richard Watkinson and the tyre fitter, polite, attentive and efficient. Richard being busy he does his best to pay personal attention to individual customers and gaily their needs in this competitive market. Please pay my regards to him.
September 2023 by Jeeten Fatania
Really good service, especially since they were able to book me in at the last minute on the day. The 3 stars are because when calling in, I was put on hold straight away for 5 minutes. Thinking it was one time only, it happened multiple times, which is quite frustrating. They also kept my nut lock key (not on purpose, I assume), but it meant I had to buy a new one. Besides these points, they were friendly and helpful. There is parking at the front and can get tight, so be mindful when going.
September 2023 by Silviu Alexe
Friendly staff, felt welcomed, job was done really quick, I had to get my tyre done really fast because of my time schedule. Other issues were explained to me in depth. Overall a good experience.Service: Tires
August 2023 by carol bartlett
I was there for an hour. They found another wheel that had a nail in and offered to replace it, but as I was paying £158 for one tyre and wheel alignment, I could not afford another tyre at this time. But I was pleased with the customer service I got and that they managed to see so quickly
August 2023 by Clark Butler
Absolutely amazing service. Bobby was very helpful and so was the other on the phone needed an MOT doing soon as possible. They were very helpful and fitting in the van as soon I possible. They couldn't of been any more helpful. Will be using them again in the future. Thank you
August 2023 by Jessica Andrew
Friendly service and it goes without saying that the service is quick. I can?t comment enough on how friendly everyone was to me. Being a woman, I get quite nervous getting services like this done but I felt completely at ease so thank you very much, from start to finish - no complaints.
July 2023 by Simon Brett
I've heard some people malign Kwik Fit, but my experience today has been nothing short of heroic. Developed a slow puncture Eastbound M4 and pulled off hoping to get a repair) replacement. Knew I was up against it as tyre for a BMW i3 which are not usually in stock. Spoke with Bobby at Kwik Fit Richfield Avenue Reading. I told him I was in a hurry, and he managed to squeeze me in between jobs at a moment's notice and provided me with the online price when he could easily have price gouged me due to my desperation. Bobby went above and beyond and got me out of a major hole. He was/is 100% customer satisfaction focused and he made me a Kwik Fit fan boy here on in. Ask for him by name. Top man. Brilliant. 5 stars from me.
July 2023 by Chris B
Excellent service......Owen sorted me the best prices around on tyres for my GTR and Bobby had my car straight in no messing around.....cant thank these two enough a credit to the Kwik Fit organisation .....LOOK NO FURTHER
July 2023 by Sam P
They really helped me when I was in a bit of a bind. Fit me in on a Sunday to have my tyre changed and a few more bits. Excellent customer service and very friendly.
July 2023 by Andrew
Decent price for two rear BMW tyres, pre booked at a centre near me. Not sure why it took nearly an hour to fit while the centre was so quiet. Tyre pressure warning came up on the way home. Found both new tyres under inflated and one valve cap missing. Not impressed.
June 2023 by Tim Kendall
I got my air con regased. I went on line, entered my reg plate and paid the quotes fee of £65. When getting to your premises I was then advised it was nearly double that, so I had to pay another £55. I actually feel that this is an illegal practice. To make things worse the air con isn't working still
June 2023 by Nick Hannington
After the tyre was replaced, there was excessive (white solution) covering my wheel and tyre.After leaving the centre I felt this could have been cleaned.Since having the car cleaned ( two days after the visit) I noticed excessive damage to my alloy wheel which wasn?t there before I visited your the centre.Unfortunately I have no proof of pre inspection and post inspection of the wheels to confirm whether this damage existed prior to my visit. However, I?m confident the damage was caused at your centre and the damage was covered up by your team with the white solution used to change the tyre? a replacement wheel will now cost me £800.00 or if can be repaired will be £ 250.00?
May 2023 by Juliette Newton
I just wanted to thank Bobby and Owen for the help they gave me today. I popped in just before closing time with a puncture I needed fixing urgently and they ensured I was able to get on my way very quickly. I can?t recommend them enough. They were professional and personable - thank you both!
April 2023 by Zenon Sienkiewicz
We needed a new tyre for our little Peugeot, and the brilliant people at Richfield Avenue did us proud. In particular, Bobby and his brother in law were fantastic, being friendly, welcoming and very professional. We are very happy with the attention we received.
April 2023 by Lizzy Wilson
Booked an appointment to get my tyre checked - fixed v quickly and as good as new! Fantastic customer service - Bobbie was very helpful and the team were great. Will 100% be back in the future and would recommend to everyone. Thank you very much Reading Richfield ave Kwikfit!
