March 2024 by Adriana Delgado Duque
I visited KIKO in The Oracle Shopping Centre in Reading and I must say I had the best customer service I?ve ever had. I was assisted by Sally, such a lovely lady, very professional, answered all my questions.. I went in just to browse, she helped me find the right foundation for my face tone and ended up with 3 products hahaWell done Sally!
March 2024 by Kate 888king888
I really like Kiko products, but the last time I shopped was in a stationary store. The service always treats me like a potential thief! I am a mature woman (the staff see me as a poor teenager?!), I know what I need and I want to have time to choose the things I pay for! I don't want anyone attacking me after crossing the threshold of the store, or help me. If I want it, I'll ask for it! On Saturday I bought two eye shadows and I checked whether the box and the product had the same number as on the packaging (and it happened to me that I bought the wrong product because the packaging was changed!!! The lady told me that I cannot open the box even though I was standing at the cash register and wanted to pay!!! It was very rude and I will never allow myself to be treated like a thief and trash again!!!
November 2023 by Jerome Joseph
My girlfriend's favourite shop.
November 2023 by Rommany Hemmings
Staff are so rude and judgemental. Only go in here if you match their standards and expectations otherwise they'll treat you like the dirt they view you as
November 2023 by Klara Klara
I'm at Kiko now, there's a problem with card payment. The money is raised and the ladies don't want to spend the goods. because the receipt didn't come out, I waited for half an hour and the ladies were not nice. they took the money from the account. I will never come here again, the ladies are always mean, but today they are 100% very mean10.30am. 30.10.2023!!?????????????????????????
October 2023 by Robert Heal
Could not be more pleased with the staff, very helpful and patient when helping my granddaughter.
August 2023 by Cerys Young
I would like to say a big thank you to vicki store manager at reading for the guidance and the Knowledge she shared with me back in may I?ve since been to the doctor (was using steroid cream on my face) he has looked at my skin has taken me off it because of Vickis recommendations and to continue what I was doing in feeding the skin cells. Highly recommend to see Vicki at kiko she is highly skilled skincare specialist and knows her stuff.
July 2023 by mizuki
Friendly staff and good selection of things.
July 2023 by Gabriela
The things I really good quality but the stuff didn't even talk to me and they just completely ignored me
December 2022 by Susie Ritchie
Very friendly, helpful staff. Got exactly what I wanted. Will definitely go back there
December 2022 by Iris Sirirada
Nice store, very attentive staffs who are happy to answer any questions you have
November 2022 by Zoe Hinton
Came into store and was helped by Marsha, who came across as extremely unprofessional. She didn't help me with what I needed and I kept seeing her give other people dirty looks. This just makes me not want to go back to the store at all.Avoid at all costs!!!!
November 2022 by sarah Conor
Was in store today and just want to say how friendly and helpful Natalie was!
November 2022 by Atika Hai
Natalie is very knowledgeable.and very helpful, would recommend asking for her when you visit KIKO. It's best to ask for a trained assistant when shopping because the variety in the store can be confusing. Also it has some good items and is worth shopping there.
October 2022 by Sara Acebes
I popped in with an idea of what I wanted... 3 things I thought....Natalie was a great help, yes I spent way more than what I wanted but she gave me tips on how to use the items and im glad I listen to her lip combo suggestion!
