January 2024 by David Izzo
Poor customer service. Not my local store, called to check their stock of a pair of trainers which they said they have one pair left. Asked if they can hold them for me for a couple of days to allow me to travel to the store to pick them up, and they refused saying there is nothing they can do to help and will just sell them to anyone that requests them in store. I am not wasting a journey to take a gamble of whether or not they have sold them. Saying sorry to end the call afterwards does not help the situation!
December 2023 by Lizzie Mead
Considering it was the last shopping hour on Christmas Eve the staff were still motivated and keen to please. Well 8/10 were.
December 2023 by Kevin Mclaughlan
Stsff were too busy talking to help which is a common thing unfortunately in most jd sports.never seem to have uk size 12s
October 2023 by John Cook
The girl at the front was very friendly and helpful welcoming me into the store and hearing the situation but eventually when I spoke to the manager she was very rude and unpleasant,I bought a pair of trainers on the sale stand but got charged full price for them. I only noticed on my bank statement so when I returned to the store to tell them the manager said there was no way to prove they were on sale so I told her the exact time and date ( which was only 2 weeks previously,) she said the cameras would not go back that far, which I have later learned is a complete lie after phoning customer services, I hope the manager in this store is spoken to about her attitude towards customers, she is very stone faced and rude, a shame as the other staff members were very friendly and polite.
October 2023 by Melisa Woo
I went in here twice and found the staff to be unpleasant...aside from the girl who was in the fitting room. I would not recommend shopping here.I asked for a pair of shoes and she was barely passable as friendly as she told me to turn the shoes over. I saw the shoes come up on the screen but she didn't get them. I waited and had enough. I would have asked for them but this was my second experience in the store where I found them to be unpleasant and unhelpful...and really had no desire to spend any more money there. And no...she wasn't busy with someone else. She had maybe one other customer.
October 2023 by Gareth Ellis
Staff were a bit rude. Tried to palm me off with a display shoe
October 2023 by Louise
Staff went to get size and never came back, waited 15 minutes and left.Got them from foot asylum instead.
October 2023 by Firos Latheef
Can get affordable branded items.Providing offers every time.
September 2023 by Arjun K
worst experience. Waited more than one hour to deliver my shoe from the store
August 2023 by Lily Oyibo
Laid out well. Good sale on. Staff very polite and helpful. Background music mice touch just a bit loud.
August 2023 by Sogeking Ussop (Mughiwara)
Lovely branch, best quality but abit untidy with arrangements and till staff is good but customer service staff not friendly
August 2023 by maria c
Staff are useless as usual. Ordered click & collect, 2 days later still no update, called store and they claimed they checked stock room but not delivered. I was then told from head customer service it was meant to be picked / packed from store. So had to call back store, then was told no stock. Like i said, useless.
August 2023 by Muhammad Huzaifa (Gol D Roger)
Lovely branch, best quality but abit untidy with arrangements and till staff is good but customer service staff not friendly
August 2023 by Anirban Dey
Love their show collection and the price is a bargainWould really appreciate it, if they had a bit more better service during sales.In their last sale, I had to wait for an hour for someone to come and tell me that the shoe that I had asked them to get is now sold out.
July 2023 by Keith White
Great selection of products reasonably priced
