February 2025 by Ahone Ekesong
Rude, inexperienced and unhelpful staffs. I clicked a pay later option by error on the self checkout till and then called a member of staff to come and help me rectify it so that I could pay in store instead. I explained it to her and she acted like she understood me. She scanned the items a second time and told me she had rectified the error and that i could then pay in store. Which I did. I left the store but then got an email from Klarna, telling me I clicked on the pay later option and they are expecting me to pay in 30 days.
I had already paid in store and the staff that attended to me assured me she had rectified the issue and I could pay in store. I returned to the store to ask why I?m still getting an email from Klarna telling me I have to pay again later when I already paid in store. So it?s like charging me twice when I already paid. The staffs weee very unhelpful, telling me it is not their problem and it has got nothing to do with their store. She went to ask a manager how she could help me and the manager said the same thing.
I was dismissed and told it?s not their problem and I have to settle the problem with Klarna myself, however, it wasn?t my fault because I thought the staff had rectified the issue which is why I was able to pay in store. I then contacted Klarna and they said that, it isn?t their problem either and the H&M store I went to has to settle the invoice with Klarna before the payment I?m due to pay will be cancelled.
Very bad service.
February 2025 by Gayatri Sharma
Good for kids clothing
November 2024 by Justyna Olszowa
Very nice big shop better than oxford
November 2024 by Flora Akperova
Lovely staff, They helped me to find my lost receipt. Very helpful and kind
October 2024 by Adele
Good prices, great quality, lots of my clothes are from here. The baby section is big and affordable! Even have Halloween outfits which are adorable! The clothes last ages. Bought shoes and hair accessories from here too they have lots and lots including home bits too!
October 2024 by Pakarang R.
The staff sprayed air freshener near a customer who was waiting in front of the closet. I?m not sure why she did that, but it seemed pretty rude to spray around the area while the customer was still sitting there.
October 2024 by MeDuSasnakehead
Lovely friendly staff but I the changing rooms are the worst I've ever been to, it's the way they have designed this big open space with no privacy from the shoppers, You'd be better of changing behind a yukka plant!!!!!
March 2024 by Helen Stannard
Did not find what I wanted
March 2024 by Danumjaya Reddy ?DJ? Kanala
The best price store in Oracle mall
March 2024 by Telma Feliciano
Good options and price is ok.
March 2024 by Lois Scott
An Internet search indicated larger sizes should be available for women, but could not find anything above 18
March 2024 by mi mhello
Good sale
February 2024 by M E
First time back here after many years, not much staff on shop floor to get any help from ,have spotted many items on shop floor thrown around haven't been put back not much organised as other shops in other towns that I have been in.Plenty space to move around which is good, good clothing overall.
January 2024 by Jonah Doyle
very good quick service, great burger but sauce on dirty fries was not my favourite
December 2023 by Robert Heal
there's some good deals going on
