March 2025 by surendra awasthi
Experience was not good at the reception.
January 2025 by Qing Ni
A big thank you to Arvinder, the most professional and kind banking staff we ever met!
Last Friday I went there as an interpreter for my friend, who is an asylum seeker. He wanted to open a joint account with his wife. Before this we went to 2 other banks, who simply directed us to do it online. Since my friend does not speak English and had bad experience with application processes using mobile apps, we decided to try Halifax.
Here we had a complete different experience: the staff are all helpful, especially Arvinder, who sit down with us, checked the documents and booked an appointment to discuss this further. She was most patient, skillful and friendly all along. What a difference this makes!
September 2024 by Samreen Khan
The stuff are lazy, and don?t even give you proper advise. The most disappointing and lazy people I?ve come across.
June 2024 by Judi Green
The people are lovely, but there is only one or two working, whilst the other four or five wait around. Infuriating when you've been waiting 20 minutes or longer. There is a queue of seven
June 2024 by jamesmartinharrison
Fantastic first experience, Kas gave a lovely warm welcome and was able to help resolve all issues in a moment, with service like this I?m seriously considering moving all my accounts over in the future.
May 2024 by David Collins
They never *ever* open on time ?????
March 2024 by sean Irunbru
Bank is a joke get fed up of waiting to be served get more tills or get more staff
December 2023 by Lyn Burrell
Quick professional service. Friendly staff. Good advice offered when asked for
July 2023 by sean newton
Bank is a joke get fed up of waiting to be served get more tills or get more staff
May 2023 by Taran Tung
All staff are very nice polite
April 2023 by Phil Reading
Worst Halifax branch I?ve ever been in. Rude staff too busy talking to help. When I said I was thinking about moving to a different bank one staff member said ?ok, no problem? then went back to talking to her colleague!
March 2023 by K R
Abysmal use of resources having the filtering person at the front who basically makes things more inefficient. Most of the time this person is utilised about 50%. Why not train them up and use another person behind the counter where needed?
February 2023 by Roger Shaw
Drove to Haliax in Reading, just to show change of address (Council Tax bill). After waiting half hour, I left. Surely one of the two employees welcoming people could have taken copy of my docs? It's NOT "a people thing"!
February 2023 by Captain Flameheart
Opened two different accounts here was offered an appointment on Friday but met Samuel who sorted me out the same day he is very polite,funny and kind always love seeing any of the team here but he is one of the ones that makes my day everytime
January 2023 by Saihou J
Very helpful staff and friendly environment.
