March 2024 by Kim Maysh
Danny at Winnersh Halfords provided an outstanding service, From beginning to end when I took my bike for service/repair. He Explained everything that was needed and fixed the bike in short time, he was super informative and his customer service stood out as quite exceptional. A great asset to Halfords.
March 2024 by Michael Herriot
Very helpful when asking questions about a product and pleasant girl on the till
March 2024 by Tom Lochhead
Really helpful team at Halfords Winnersh.
March 2024 by Sue Coffey
popped in to get a new battery and got it fitted. The staff could not have been more helpful and kind. Definitley will return.
February 2024 by Soni Brar
I would like to give compliments to Toby who has extreamly helpful during my visit to the store today. His knowledge about bikes are very good and he has really helped me I think about the sort of bike I would like. He went the extra mile today with helping me and has remain courteous and professional. He is an asset to the Winnersh Branch and I cannot thank him enough for his kindness.
February 2024 by Toby Green
Toby and Danny were super friendly and helpful in purchasing my bike
February 2024 by Hedley Thomas
I bought a litre of Castrol Edge 5W30 oil. The price on the shelf was £12.99, which was apparently a mistake. It came up on the EPOS as £16.99, and the sales assistant wouldn?t reduce it to the price on the shelf. Legally they are not obliged to, but in my experience, retailers often accept the price on the shelf as an act of goodwill. Clearly this isn?t Halfords policy.
February 2024 by Michael Madigan
My son had a puncture in his rear tyre on his bike. We took it to Halfords and what excellent customer service from a young man called Toby. He repaired the bike within 15 mins with great manners and knowledge. Halfords, look after this man they are very rare now
February 2024 by Laura Harris
James was really helpful. Tested the car battery and advised best course of action. Advised Hest battery to get and the new one was fitted within 5 minutes. Excellent service.
February 2024 by Jason Varley
Bought Apollo Interzone Mountainbike 26'' in Oct 23. First the chain kept coming off. The store fixed this. The reflector on the wheel spokes fell off as the clip had snapped. The the bell then fell off and broke. Finally a screw has fallen out of the rear brake hand lever meaning that it does not work properly which makes the bike dangerous. Avoid this bike.
February 2024 by Phil Cook
Update ... I bought a service plan for my e-bike, but I have been unable to get the bike serviced for 12 months+ because they don't have a qualified mechanic employed at Winnersh. NO, I don't want to take it to another store in another town!! Service plan has now expired - what a waste of money that was. I wonder if they still sell service plans?
February 2024 by Pam Sharman
Ryan was extremely polite and helpful. He replaced my front headlight and the service was excellent.
February 2024 by Robin Banks
Be prepared to wait , never more than 1 member of staff in the store
February 2024 by Bhiyeem Yaktunm
Nice costumer service
February 2024 by Paul G
Friendly staff, well stocked shop and good knowledge of their products. Sadly, despite a lot of effort could not fit bulbs and also the systems were not working otherwise I would give a 5.