June 2023 by Google user
What can be more exciting than visiting a jewellers to purchase your dream watch. Goldsmiths staff are very professional and make you feel like a valued customer. Nice private seating area with beverages offered and not rushed or pressured into a purchase. A thoroughly enjoyable experience.
April 2023 by Reece Gordon
Great experience purchasing a first Rolex from this branch recently. I registered interest some time ago, so I was thrilled when the team got in touch. Jay who registered my interest originally, was there to take me through the buying and sizing process. I'd really recommend the branch and will be continuing to visit in the future.
April 2023 by Sinan Arkun
Great service provided by the Goldsmiths team in Reading and Lois! Her knowledge about watches and service she provides is truly impeccable.\\n\\nThey surprised me with the watch I was looking for 1 year now for my birthday. Beverages and champagne on the side as well! I feel very honoured to be client of Goldsmiths Reading and Lois.
January 2023 by Ahmad Ahmad
Goldsmiths is simply amazing! I have been a loyal customer for years and they have never failed to impress me with their exceptional customer service and wide selection of highly desired watches. Emma, in particular, has always been incredibly attentive to my needs and goes above and beyond to ensure that I do get the watches I desire and that I am completely satisfied with my purchases.Not only do they have a vast collection of watches and jewellery from some of the most well-known luxury brands, but they also have knowledgeable and friendly staff that are always willing to help. They made me and my wife feel like VIPs, not just regular customers.I have recommended this Goldsmiths branch to many of my friends and family and they have all had the same positive experience. I can't imagine going anywhere else for my watch needs. They truly are the best in the business. If you are looking for a high-quality watch and exceptional customer service, look no further than this Goldsmiths branch.
January 2023 by Matthew Bolt
Goldsmith is a must-visit destination for any automatic watch enthusiast. The store boasts an impressive selection of timepieces and the staff are always on hand to offer friendly, knowledgeable and expert advice. Whether you're a seasoned collector or a new customer, the team of Lois, Darren, and Max took the time for me to have a personalized and enjoyable shopping experience. I highly recommend Goldsmith for anyone in the market for a high-quality automatic watch.
December 2022 by Tim Marshall
Great experience, great customer service from Lee, Brian, Cam and Jason during my recent visits to the Rolex room at Goldsmiths Reading store for the service of my Submariner and new oyster bracelet for my Datejust 41. To top my experience the allocation of a Rolex Air King was a lovely surprise. Thanks guys.
November 2022 by Sach Shah
After being extremely patient for a long time, I felt the need to leave a review. I thought I built up a really good trusting relationship with this store over the last few years with Emma & Lee. After everything we discussed, I am genuinely really disappointed that I?ve had none of my wish list pieces come through.
November 2022 by Ashley Dart
I purchased a Tudor BB58 in March and more recently our wedding bands, ready for next year! Best decision ever. Jason has been fantastic all the way through. Incredibly polite; patient with all of my questions and he?s been a friendly face each time I?ve popped in. Thank you! A*
October 2022 by WINSLOWE BECKFORD
Some good deals in comparison with a few other jewelry/watch retailers in the town centre. Staff were friendly but not as knowledgeable about watches than I was expecting. I do not know much about watches but am interested in knowing more than what the adverts tell you. Especially to assist me in my next purchase.
September 2022 by Aaron Callard
This is a great store and Cameron was very welcoming and hospitable to myself and my partner. I have owned many Rolex watches and bought from various AD all over the world and I must say his professional and friendly customer service was very refreshing. I look forward to doing business with this store and I would highly recommend this AD and Cameron in particular.
August 2022 by Orz Kid
I wanted a wedding ring made in rose gold and had some bad experiences from other ring stores. I was very happy with the service I received from this branch.I had the privilege to work with Jason, who took care of my ring needs with the upmost care. He was always on top of things, organised and showed a lot of communication and care in helping me get exactly what I wanted. Very reliable, transparent individual who always stuck to his word.Thank you so much!
August 2022 by Alex
Picked up my new Rolex last week. Always a pleasure to shop in the Reading boutique. Emma, Jay and past and present team in the store couldn't be more easy to deal with and always very helpful, highly recommended.
July 2022 by Zauto Teknik
Awful experience. A customer for years and given an appointment with a so called Rolex expert who knew nothing about Rolex, never owned a Rolex nor was paying attention to what I was saying, just updating notes about me to potentially get on a list to buy a watch. I have a Bluesy and they couldn?t even adjust the gold links. Rolex experts? I think not. The worst experience of my life and I didn?t even get to try the watches on. A real stuffy pretentious atmosphere and I?m not only turned off Goldsmiths for life - being told, buy more from us and we can put you in a list, I?m also not interested in Rolex anymore if this is the type of service given to someone loyal. It is my wedding anniversary coming up - number 20, I have the feeling the shop is either racist or lost it?s way. Time to move on. The manager couldn?t even say sorry when I called - all sounded fake, not a heart felt apology, nor did I get the feeling they cared they?d lost me as a customer.
July 2022 by Stuart Bailey Photography
Best experience I've ever had in an authorised dealer. I went in to register my interest for a Rolex Explorer and was served by Adri.She was so helpful, kind, and non judging. Adri and I had a great talk for about 2 hours, talking about watches, business, and life in general.I also went onto have a look at and try on another watch (the Omega Seamaster 300 with the white dial), which she was more than happy for me to try on for size. I'm still debating if the size is too big for me.As well as the watch researching, I bought a diamond necklace for my wife for our 5th wedding anniversary. Adri helped me look for something in my price range, and I was extremely happy with the first class and premium experience I got. I know my wife will be really happy with it! :-)Looking forward to returning to Goldsmiths in Reading (The Oracle) for more shiny things in the future!
July 2022 by Shwan Maroof
I have visited this branch on numerous occasions and have nothing but positive experiences to talk about. More recently I had the pleasure of being supported by Lois who helped me with some acquisitions. She was brilliant throughout and I am very thankful for the time she gave me in finding what I was looking for. I hope to see the team again soon. Highly recommend.
