March 2024 by john cassidy
Very convenient. Good rooms. Nice breakfastWalkability: Nice walk along the Thames
March 2024 by Becky Mcquillan
EDIT: The food was great, however the review was written by your staff member who told us there was a deal on for a free drink if you did something online - he actually used mine and my daughters phone to do this (write his own review) and we only realised this was done on receipt of an email from google. This aside the gentleman was very friendly.Our issue however was at check in - I booked a twin room as I was sharing with my 18 year old daughter but was put in a double. When I went down to explain this to the lady on reception I was told I had booked a double and loudly and aggressively called 'madam!? She did then tell us they had plenty of twins left in a rather sarcastic way and then put us in what can only be described as a broom cupboard from the outside (picture included - ours was the middle door set back slightly). The wall paper in the room was peeling and my daughter screamed when a large spider crawled out as she untucked the duvet to get into bed?Thank you crowne plaza for a perfect experience.Breakfast is amazing
March 2024 by Mercedes Digby
Thank you cp great breakfast and great service.Dinner was amazing highly
March 2024 by David May
My stay at the Crowne Plaza Reading was elevated from great to unforgettable thanks to their exceptional breakfast. The wide array of choices catered to every taste, from a hearty full English to health-conscious options and exotic fruits, all prepared to perfection with fresh ingredients and impeccable presentation. The warm welcome and personalized, attentive service from the staff made the dining experience truly special, ensuring every guest felt pampered and ready to start their day. The dining area's relaxing ambiance, whether by a sunlit window or in a cozy corner, provided the perfect setting for a meal that was not just food, but a memorable experience. For anyone looking for a hotel that offers a stellar start to the day, Crowne Plaza Reading's breakfast is a highlight that truly stands out.
March 2024 by Benoit Mayer
I requested early check in when booking. Room is still not available at 1pm.
March 2024 by Alex Walsh
Guy on reception is rude and awful he would be given the tin tac instantly if I was running the place he let's the whole place down.
March 2024 by Martin New
Good hotel, well situated but beware of the parking chargesWalkability: Right on the river within easy reach of Caversham & Reading
February 2024 by Ian Humphrey
This is a great getaway for a short break. But they have closed the club lounge and that was a little concerning as you're paying for club rooms but not getting club services.Nothing has changed .
February 2024 by andrew tew
Return for work , food was available this time and was of excellent quality and service felt robotic clearly the team have set things to say and do but felt false , however still good service and they tried really hard , room was a let down lots of hairs in the bed and room, bathroom , general cleaning in room poor , however to be fair the hotel in general is clean just need to focus more on cleaning detail
February 2024 by Gary McCormick
Staying for one night here for the first time, and have pre planned two more visits for later in the month.Upon arrival I paid £15 for overnight parking via the app that is advertised on signs outside. When I checked in there was a parking validation screen, and apparently I could have gotten the parking for half of the price. I wish I knew!I mentioned this in conversation to the guy on reception (his name escapes me) and to make up for my mistake he gave me a free breakfast for the next day, which was a really nice gesture. I won?t make this same mistake on my next two stays!The spa was decent. It has a steam room, sauna, jacuzzi and a pool. The changing rooms have showers, toilets, lockers and a swimsuit dryer. ,are sure to bring a padlock for the locker though.The rooms decor is great and cozy. The bed is a super king (I think) so ha loads of space. You get a selection of teas, coffees, and even hot chocolate in the room, and some nice smelling shower gel, shampoo and body lotion.There is only one problem I have with this hotel and it?s only partially the hotels fault, and that is the noise. I could hear people talking in the next room. And my room was on the east side, looking over the bridge and the noise of traffic is insane. I swear there was street racing going on until the early hours and I almost seen a crash on the roundabout from it. Obviously the hotel can?t control the idiot racers, but I do also think that the rooms aren?t soundproofed enough in general so it?s something that could be improved.I had the breakfast in the main restaurant the next morning. It was £19 per person and was a buffet. It had a great selection of meats, cheeses and pastries for continental, as well as all of the different jams etc. And also your standard English breakfast items.In all, aside from the noise it was a great hotel. I am hoping that on my next two visits I get a room at the opposite side of the hotel so I am away from the road.Update from stay no.2 - Largely the same experience. And whilst there didn't seem to be any street racing going on there is still a large number of people revving their cars and speeding about causing just as much noise as before. Room was quite similar to before only slightly smaller and more dated- with plenty of wear and tear to see. I've stayed in much worse rooms though.Update from Stay No.3 - I took the team up on the room upgrade that they very kindly offered for my review. This time I was in room 203 - I liked the view a lot better here! The room decor may be different.... I cannot remember the other rooms very well but I am pretty sure this room is a bit darker which gives it a cosier feel. Aside from that there is a Nespresso coffee machine with 2 pods included. I don't know how much the the upgrade would be but I guess all you are getting is the two coffee pods. It's worth noting that there was some splashes of something on the wall in the bathroom, at first I thought it was blood but upon further inspection I don't think it was. Or at least I wasn't sure! The big thing for me personally was how much quieter it is on this side of the hotel. I sat all evening with the window open and only heard one car off in the distance. MUCH MUCH better here!Anyway I am back in the area in a few weeks and will likely come back here. I will also update my photos to show the room on Stay No.3.
February 2024 by Andrew Tarrant
Absolutely FIRST CLASS service, dinner and breakfast was wonderful...Staff excellent!!!!
February 2024 by Rameses Gonzaga Villanueva
I made a last minute booking after a long business trip. Turned out to be a great one!Spacious room, friendly staff, good food and drinks and excellent live music- Check out Ellen Blane!
February 2024 by Tim O' Donnell
The Crown Plaza is a wonderful hotel looking over the River Thames with local pathways for walks or indulge yourself in the Revive gym and spa where you can relax in the sauna, steam room or jacuzzi. The swimming pool is also a lovely place to relax. The food and staff are lovely and the food is great.
February 2024 by Neale Stoffberg
I had to walk to the bar to pick up room service. Really??? That was because if the order was brought to my room there would be an additional charge of £5 on top of the £16 plain burger...Cheese or bacon would be an additional cost. £21 for a burger.Also the elevators were not going up, only down. So I had to navigate the stairs with a tray full of food.I was not impressed.Rooms: Clean comfortable and well suited to an overnight traveller.Food & drinks: Good buffet breakfast and plentiful.Dinner was as described above.
February 2024 by David Lawton
Event for 20+Breakfast excellentFood & drinks: Much improved
