March 2024 by Nicky Robinson
First time visiting , absolute chaos! People are trying too enter for membership the same side people are exiting the store , and because you have too get your receipts checked it causes back log so unorganised!!!Guy on till very unpleasant, huffing and puffing really didn't want too be there. The range of stock is great , there was no decent testers - yogurt and tequila ? would go again but would go earlier ..
March 2024 by Stella O
Huge!!! Everything available in bulk with great prices but be sure to compare with highstreet supermarkets. And great hot foods to go including their huge pizza deal for £8.99
March 2024 by Charles W
So pathetic customer service. We didn't know about the Costco membership is mandatory to enter the warehouse until we reach the place. Me and my wife reached all the way from Oxford for shopping in Costco and ikea . Particularly to purchase some kitchen item . We approach to the Costco reception counter for enquire and to get register membership around 4 :45 pm today .There was a Filipino guy .we were enquiring with him . Since we are staying in oxford We were asking about membership and online shopping options . The way how he shown attitude and treated was not acceptable. . We just need some brief explanation as we are completely new to costco. Also he is not busy and no other customers with him in the line. I asked him , why are you rude and showing attitude, in few minutes he disappeared from that place .We both really fed up. We decided to go out .I heard Costco is a good place but now witness its worst customer service.
March 2024 by John Braithwaite
To be honest this will be last year of membership for me. The money saved on fuel does no way near compensates the over inflated jump in store prices with no signs of ever coming down like some main supermarket brands. Ever since the end of Covid prices just keep going up monthly. Sorry Costco if you can't help me save I'll shop elsewhere thanks.
February 2024 by Ali Robinson
Brilliant as always, lots of things you never knew you needed and always plenty of stock.
February 2024 by Ricky Chow
There is our own company's gas station nearby, which is very convenient.
February 2024 by Chris Kemp
Dropped another star >> Costco used to be the place to buy tyres, no longer. They only have offers on summer tyres, or have a MINIMUM ORDER OF 4 tyres for the Goodyear four seasons?!?!?! I have had to go to Halfords/tyresonthedrive, which is costing £310 instead of Costco (2x£132.99 - £30 discount) £230. NB I have two 4 seasons on the back.Hate coming here now that they have opened the Petrol Station.Would have been much better at the far end. As it is, they have implemented a ridiculous system that results in cars not only blocking the entrance, but all the way back to the A33 when it is busy. As for being busy ... it is constantly busy now. You used to be able to go during the day without any problems, now even at 10am on a Friday, the carpark is full, and customers eagerly trying to get a miserably small piece of free food from the 'demonstration stands'. They must have hugely increased membership, and given the numbers, to anyone (rather than the criteria they advertise).The checkouts are horrendous. They move fairly quickly, but there is no room for the queues. I joined the back of a queue, only for someone to try and cut directly in front of me, arguing that he thought I was in a different queue (my trolley clearly pointing directly at the guy in front). If he got any closer to the poor guy, he would be having an intimate episode, clearly trying to edge in front of me, not expecting anyone to confront him ...oh so typical of society these days. As for the goods, food quality is generally good, as are most products, but be careful to check prices on the internet.NB the like for this review was before I completely rewrote the 4 star, when I thought the place was a good shopping experience.
February 2024 by Ronnen Brunner
I love shopping at Costco?s, very good quality of products at a fair priceIt became a lot busier since they?ve introduced the petrol station
February 2024 by Ashley Hutton
Very busy
February 2024 by Helen Diana Salter
A huge store for all sorts of things, at discounted prices, as long as you buy in bulk!
February 2024 by Qiqi Liu
Always a long wait at customer service counter. Prepare plenty of time waiting for return or membership card service. They always lack of staffs on the counter.
February 2024 by Will Grieve
Petrol station causes queues that back up to the main road, making access to the shop difficult.
February 2024 by John Childress
Great store. Miss Kirkland brand all beef hot dogs to buy and take home. Still no hot dogs.
February 2024 by J C-D
Great British beef and cheese selection. Excellent Dorset Dozen beer from the Badger Brewery. But where's the Weston's Vintage Cider?
February 2024 by Rachel
Love this place. Very busy but worth it.
