9:30AM - 4:30PM
30 Queen Victoria St
Building Societies
9:30AM - 4:45PM
10 Cross St
Building Societies
“Excellent, kind, helpful customer service this morning from Denisa at this branch, who picked up an "overflow" call from HO as lines so busy. A rather complicated query to take in then help me sort out involving a lot of information. Denisa knew the system, what to look for to answer my questions. She was brilliant. I have received excellent customer service from Leeds HO, our local branch, and now two other branches that picked up overflow calls in recent weeks. Thank you all so much. Life is tricky in late 70s with the complexities of investing today. It is so good to be able to actually TALK to someone who is sensible, helpful, calls back as promised, knows their stuff about products and systems they work with. Well done.”
“Thank you for the excellent customer service at this branch. Vishesh did an excellent job at handling my name change request, was friendly and efficient. I was very pleased with his professionalism and can't recommend the team enough. Thank you again Vishesh and everyone at Nationwide Reading!”