March 2024 by Nic Flava Hoskins
Not very impressed, shame really
November 2023 by Mohammed Nihal Kamaly
Great service from Dean. I was shopping for my first formal suit and also needed tailoring for a good fit. I?m really happy with the purchase - Dean was super friendly and he knows his stuff. Great shopping experience - no need to visit London!
November 2023 by aaav AAAT
They refused to change fault shoes. The most astonishingly bad customer service from staff and even worse from the manager. I have never known anything like it. Avoid at all costs.
November 2023 by Steven Rhodes
Good location, spacious layout and helpful staff. Plus great clothes of course!
November 2023 by James Stev
Absolutely rude staff, man at the till doesn?t know what he?s doing and was very unhelpful
September 2023 by Dean Brown
Needed a new suit and after some research and internet browsing, I decided to get one from BOSS!I chose the Reading store, due to some good reviews and because I knew I'd need some tailoring done.The staff were very friendly, knowledgeable and extremely helpful. While there I also got a new shirt (if getting a new suit, it's worth getting a new shirt to go with it). On pick up, I tried on the outfit and it was perfect! Thank you so much for a fantastic experience!
September 2023 by Chet Morjaria
My fav Boss store. These guys feel more like friends. Always super helpful and professional, above and beyond.
July 2023 by Muzammil Malick
Purchased a suit yesterday. Was assisted perfectly by Albana who helped me with getting the trousers altered. The suit was ready 24 hours later and fits perfectly. Thanks for your help Albana!
February 2023 by Kira Yamato
Customer service is there but lacking in attentive details, purchased 2 suit trousers and had it altered, it was done poorly, trousers was just measured rather than pinned so I had to drive 100 miles away to have it done by Bristol branch which is more superior in terms of service and the quality of service.
February 2023 by Karl Elliott
Bought a waterproof casual jacket, good service and good price.Pleased with jacket except that inner lining acts as a wick and gets quite wet after a walk. It dries quickly, but still seems a little strange. Response from BOSS welcome!
January 2023 by Morayo Bamidele
Best experience ever in a retail store. Kaddy was extremy patient to understand what I needed for the occassion. I am a very satisfied customer. Thanks Kaddy!
January 2023 by Cee Gee
Amazing customer service. Helped me find what I wanted, helped with suggestions. Extremely attentive, friendly and most importantly, kind.
January 2023 by Nikolai Viedge
Fantastic service by the supervisor, Kadi. Deserves a raise. Everyone was helpful, polite and immaculately turned out.
January 2023 by Joshua Pavey
My fiancé and I were assisted by Kaddi for the suit alterations for our wedding. It is safe to say that Kaddi went above and beyond all expectations. She gave excellent style tips, was enthusiastic and clearly cared about what she was doing. Having dealt with many sales people during our wedding planning, this is the happiest we walked away from a service! Anyone looking for great advice, with no strings attached, this is the person to go to!
January 2023 by Nicolas Povall
It's an ok store, but what I find a little odd is that the House of Frazer has just as much Hugo boss stuff in it, as what this large shop does, not a real great use of the space on offer, the staff thou are lovely and really helpful and our a credit to your Reading Branch
