March 2024 by Ian Luscombe
Been coming here for years and some of the staff are really lovely. However, bought a phone not fit for purpose & the manager lady wouldn't accept it back, sending me off to ring Nokia which was inaccurate info and a massive waste of my time. Had to ring Argos Head Office and complain.I have to say I won't buy from here again which is a shame.
February 2024 by Kasib Rafiq
Sold me a used water filter with someone else?s hair in it, returned it straight away. Also brought a water bottle that I returned because there was stains on it and I didn?t wanna take the risk drinking from someone else used and then returned bottle. Never using Argos again.
January 2024 by Bismillah Tailors
Just waste of money. I bought cooking stove but unable to boil water on it. Manager is not cooperative. She is not ready to return and exchange left no option for me. I have put it in rubbish.
December 2023 by Tiby713
Absolute nightmare. Purchased an Amazon tablet for my child but couldn't download YouTube or any other app, so I went to return the device after only 30 minutes. The manager has refused the return due to "BROKEN PACKAGE SEAL" and asked me to leave the store. How can i test a product if I am not allowed to take it off the box???Absolutely nuisance. I went straight to Argos Calcot store, and they've dealt with this with a smile on their face in less than 2 minutes. I will never use the Forbury store due to incompetent staff.
December 2023 by S R
Purchased an item from argos which seemed like it was already used. Went back to return within 28 days. The manager Andy was so rude and did not want to even listen or explain why they wouldn't return the item. Will not buy again from Argos staff was not helpful.
December 2023 by Hasinah Khan
Very rude manager and was unhelpful.Wouldn't recommend buying products from Argos.
December 2023 by Blair Ansor
Absolutely horrible staff members, unproductive and incompetent.
December 2023 by Hripsime Mkrtchyan
Nice store.However, customer service should be updated. They are rude sometimes
September 2023 by Sarah Thomas
Bought a vacuum cleaner on 2/8/23. Wasn?t working properly. Took it back about 6 weeks later and the staff were so unprofessional and unhelpful. Tried to say there was nothing wrong with it. But when I used it in store, it proved it wasn?t working. Never met such a bunch rude people in my life!
August 2023 by Dan G
Just avoid Argos. A system bug tried to charge me for a "free" PS5 game as part of a deal that was only available for one day. When I tried to claim the free game instore, with proof of the system bug and the order number being proof of purchase on the day of the deal, the games had vanished off the app. Customer support were of no help, claiming as I'd collected the order they couldn't help me, despite photos showing the system bug. Avoid like the plague.
July 2023 by Jerome Philipon
Andras was incredibly helpful today when enquiring about bikes. We had a great customer service experience!
June 2023 by I. Ishaq
Good experience in this store
June 2023 by William Third
Click and collect is super straightforward.
May 2023 by Brian Kelly
Nice and clean, helpful staff.
May 2023 by Ana Diniz
Million thanks to the lady that helped sort out my issue with a Tower Air fryer yesterday afternoon.Professional and efficient.Polite and friendly.I am a customer for the past 17 years and for the first time I can say that this was the best customer service ever.Keep smiling and enjoying what you do ?Many, many thanks.