March 2025 by Andrea Ashwood
The check-in was simple. They were pleasant and explained where the rooms were, bar times and breakfast times. The room was clean and had everything needed for my one night stay.
February 2025 by Pete Morris
Stayed over for 2 nights for work. Room 204 overlooked the service yard. Was quite noisy around 11pm, bottles being emptied into a bin lorry (I presumed) and the 2nd night i could hear every word of the woman next doors phone conversation at 10pm. The walls are very thin!
Only realised when about to check out that the window didn't lock so had been slightly ajar all the time.
Bed was comfortable and I slept well with earplugs.
December 2024 by David Hill
Very clean , warm , friendly staff . Good restaurant on site
November 2024 by Margaret Quinn
Overall not a bad place to stay, sort the outside lighting as I nearly drove past you on my way to the location
November 2024 by Wendy Hawkes
Excellent value for money. Helpful, friendly staff. Lots of parking. Reliable food.
Rooms: Perfectly acceptable and great value.
Nearby activities: Great location for visiting Windsor, Battersea Dogs Home(Old Windsor) , River Thames and probably central London. Lots of parking.
October 2024 by nichola Jones
Lovely staff, very cosy rooms and excellent value for money.
Rooms: Lovely and clean, very cosy.
September 2024 by Sandra Sheppard
Very friendly and helpful staff throughout our stay.
Nearby activities: Long walk to the great park and Windsor town but worth doing.
Food and drinks: Carvery was tasty and very good value on a Friday night
September 2024 by Stephen Hann
All the staff were great went to complement the manager he was over the moon young Zak who welcomed me was very polite and helpful
Rooms: Very well presented
September 2024 by Lee Edwards
Place was ideal to visit
September 2024 by Gerald Owen
Great location, clean & quiet, good WiFi, very comfortable bed, free parking, good carving, we did enjoy our stay.
This hotel has just the best staff, to name two they were Ken & Donna.
Ken & Donna were exceptional when we lost our car keys...it was a big problem as we live 2.5 hours away.
They helped us check our room, the corridors, the restaurant, the car park & Donna put our dilemma on the local Facebook page...after a couple of hours & nothing found they offered us a quiet corner & a coffee to gather our thoughts.
Then miraculously they turned up...none of us knew where they had been found...it didn't matter...we has them back.
Ken i apologise for hugging you without agreement. .we were just so delighted it was all OK.
We would most certainly recommend the Innkeepers Hotel in Old Windsor .
Thank you all ( especially K&D)
Rooms: Clean, quiet & very comfortable
Nearby activities: Windsor Castle
Walkability: Safe street & green spaces
Food and drinks: Carvery breakfast & dinner
September 2024 by Albert Backhouse
Great room , very clean, bathroom superb. Wiil return
September 2024 by Judith Skelton
First thing on entering through the rear night entrance door, the stained carpet and dingy dark, smelly corridor. A table at the end of the corridor with a help yourself "stock up" of teabags and coffee etc. This was not replenished the 3 days we were there,so not much choice. Had to go to reception for extras, plus milk, as we ran out in our room. No room cleaning so no replenishing of them either.There's helpful leaflets/guides of the area there too. The hotel, bedroom, particularly room 107, and restaurant could do with a makeover and a thorough spring clean! Stayed 3 nights, constant noise from planes from Heathrow but you get used to it! Plenty of free parking, bus stop on doorstep so very easy to get iinto Windsor and around. Staff very pleasant and helpful. No daily housekeeping as mentioned in brochure. Help yourself to buffet food in restaurant, looked like and tasted like it had been there for hours, very dry and only just warm! Obviously being Toby Carvery, thats the only food on offer apart from Vegan but not much choice there too. Would've like at least a jacket potato or gammon & chips etc but NO, just carvery every evening meal,every day! Pricewise for the area it was acceptable and if it had a thorough makeover I would go again,maybe! Would be interesting to see/stay at Innkeepers lodge other hotels as a comparison! My husband and I in our 70's so used the nos 8 bus all the time to get into Windsor. Easy to get to the Castle and the river for boat trips. Highly recommend both visits. Be prepared for lots of walking! Our room was at the back,next to the restaurant which was very noisy. Lots of banging in the outside area at 12-1.30 am outside lights going on/off constantly. . The bathroom was clean but..the shower was just hanging on. The shower taps were difficult to turn on/off. The hot water was excruciating hot and I couldn't turn it down or turn the cold one up. Also the shower door wouldn't close. The light switch on the mirror above the sink was hard to switch on,then my husband managed it but could not turn it off,so it stopped on all the 3 days we were there. The room was hot and stifling, we had to leave windows open 24/7. All that being said we made the most of our stay, as ya do!
September 2024 by Paige Davis
Loved the fact toby was a few steps away and that the hotel was only a short drive from the castle, but the hotel itself needs some serious attention. Cleanliness was an issue, carpets and hard floors in our room were filthy definitely had not been hoovered, under the bed is disgusting hasn't beeb moved and hoovered under for years by the looks, there were marks on the bedding, the bed was solid, marks on the mirrors, cobwebs everywhere, room really noisy due to planes but that's to be expected. Bathroom had a horrible smell to it, it was probably the black mould and gunk that was building up on the shower trap. Over all opinion not clean enough at all and won't be returning, travelodge is cleaner.
Rooms: Basic, all you need
Nearby activities: Short drive to the castle and the town
Food and drinks: Having a toby carvery underneath is was the best part
August 2024 by Marcus Arnott
Rooms: The room was clean, tidy and reasonably priced.
Food and drinks: Toby Carvery and very good.
July 2024 by Carolyn & Claire
Perfect place to stay before flying on holiday great price but what really stood out was the amazing staff ?
