March 2024 by Chris Rosher
We are just back from a lovely holiday with TUI to Hurghada in Egypt that was above our expectationsI have to praise Chloe at the Newbury shop who was so patient & helpful as we couldn't make our minds up. She made sure she understood our needs for our week away. Thank you we had great time.
February 2024 by Zannifer Mason
Georgia was efficient, friendly, considerate. Aware of our needs especially my profoundly deaf daughter. So our requirements have been addressed.
December 2023 by Dawn
What an excellent service from Chloe. Very friendly, efficient, and professional. I only went in for information, but ended up booking there and then! I would highly recommend, and will definitely be booking with Chloe in the future.
December 2023 by The Millers
Thankyou Georgia and the team for booking our USA road trip! we cannot believe the price you beat quotes from BA + Virgin and proved why booking with you was so great! Georgia listened to exactly what we wanted and managed to book everything we could dream of! thankyou so much for the work you put into our booking and how lovely and friendly you all were in store! its a rarity these days! look forward to booking more holidays with you all! thanks Hannah, Maisie + Shauna
November 2023 by Kirsty Brooks
Great service!! I will only with tui Newbury now!
October 2023 by harry Law
I have been in the Newbury TUI store for 40 minutes now with not so much as a can I help you or a good afternoon. Two staff helping customers and the other typing on her computer. I knew exactly what I wanted and had the money on me, I think I?m going to book elsewhere.I was seen after 55 minutes no apology of waiting, also didn?t appreciate a customer in there talking about me to his partner and the member of staff about me in a rather demeaning way ?that Tesco man?. Decided to go elsewhere
October 2023 by John Jefford
Amazing service in tui newbury. Very helpful team!
August 2023 by Rebecca Cunningham
Stood waiting to be at least acknowledged for about 8 mins before 'Joe' walked through and asked if I needed assistance...he took my details and would call the next day...he never did. Rude. Place looks closed from the outside, keep it that way, book your own holiday on the Web!
July 2023 by Joe Goodyer
Never will I ever book a holiday online again - Joseph is such a credit to your organisation.Went to town to buy food, ended up booking a holiday ? we partly went in as a joke, but didn?t realise that the knowledge of the staff actually paid dividends in us finding a dream holiday.Joseph was not only extremely knowledgeable, friendly, relatable, patient and all round a true gent but provided us with an outcome and holiday better than we wanted beforehand.Cannot recommend them enough, will return to see Joseph and book our next holiday after KOS !!
July 2023 by Sadie Rowe
Great service from Chloe; she made sure our needs were met and gave us a great deal on our 2024 holidays!
July 2023 by Naomi Wilson
Thank you so much to Joseph for all his hard work, time and effort to help us find the perfect holiday. We had a lot of requirements, limited dates and were booking very last minute but Joseph was so patient with us and really helpful, he came up with so many good suggestions and nothing was too much trouble to make sure it would be the best option. He is really knowledgeable and spent a very long time with us (through his lunch break too!) to make sure we exhausted all the options without ever making us feel rushed. We really appreciate everything thank you.
July 2023 by Gordon Ryan
This is my third booking with Georgia and she has looked after us faultlessly every time. A credit to your company and always willing to go over and above to help. Deserves a pat on the back or a nice reward.
May 2023 by Tony Theobald
Georgia was knowledgeable about cruising and very helpful. Experience of booking etc was painless and easy.
May 2023 by Gordon Millar
Booked my last few holidays in Tui Newbury and look forward to dealing with the friendly helpful staff there in future. Joseph, Georgia, Chloe and Kerry have all been a credit to the Company.
April 2023 by Vicky Richards
Our experience at this store was excellent, Georgia really listens to your requests and simplifies everything you need to know for the experience. She gets involved in your holiday choice and would definitely recommend going to visit her! Thank you Georgia!