August 2025 by Rhys Turner
Decking boards warped and knotty. Website said 31 items in stock, and I ordered and paid for 9. When I showed up I was told there were only 7 left, so I had to go to B&Q instead. B&Q had a better price anyway, but I was trying to save time by getting everything in one place. Using Travis less and less these days, it's mostly a waste of time...
August 2025 by B e e
Incredibly ignorant staff.... just looking for 1 thing and they tell us where something else is that we did not ask for, clearly not listening and way more interested in their phones. Saw 2 of them operating forklifts... just sat on their phones. Truly disappointing.
July 2025 by Neil Woodward
Good service and friendly staff
April 2025 by Errol De Sá
Staff shortage. 40 minutes wait time for collection of goods.
March 2025 by Paul Yard
My colleague wrote the review below about a delivery driver and how helpful he was , I went into the shop on Friday taking some tools back to the hire desk , chap couldn?t be more helpful and was great to chat about the army and his son , then I was served by the most polite lady such a pleasure coming into a builders merchants with perfect staff
March 2025 by Damian Kimmins
Just had Delivery Driver Anthony deliver 4 bulk bags to site. He was amazingly helpful in getting the bags to where they needed to be. A credit to the Travis Perkins team at Newbury.
September 2023 by James Racey
Very good prices and friendly staff
August 2023 by Ivan Cox
Good service
June 2023 by Stephen Jones
Went for work purposes however the staff are always helpful.
April 2023 by Ole Andersen
One of the TP staff scratched my car while loading it with bricks. After filling out the insurance documents in the branch I was told I would be contacted with regards to the damage. This never happened and when I called much later a member of staff told me there was no proof - a decision was made not to follow up on the matter and the decision was simply made without informing me. I've called the branch numerous times afterwards to talk to the manager but he is never present. Each time I've asked him to call me back but he has never done so. I have truly never experienced such dishonesty and unprofessionalism in my entire life.
September 2022 by lester paxford
Very expensive
July 2022 by Jonny Peel
Totally useless customer serviceThey have no idea what stock they have, so it?s best to double check before you bother driving there
July 2022 by Maxine Mandel
Super negative service rude staff, no patience
July 2022 by Chris Ryan
The Staff were very helpful and knew some very good advice which helped meThe Staff in the shop alsoTool hire staff gave me good prices also
May 2022 by Karen
Placed an order for delivery however needed to pick up part of it early. The team were very helpful, friendly and easy to deal with. By the time I'd paid the forklift was loaded and waiting outside my car to loaded up. Very efficient service ?
