September 2023 by James Racey
Very good prices and friendly staff
August 2023 by Ivan Cox
Good service
June 2023 by Stephen Jones
Went for work purposes however the staff are always helpful.
April 2023 by Ole Andersen
One of the TP staff scratched my car while loading it with bricks. After filling out the insurance documents in the branch I was told I would be contacted with regards to the damage. This never happened and when I called much later a member of staff told me there was no proof - a decision was made not to follow up on the matter and the decision was simply made without informing me. I've called the branch numerous times afterwards to talk to the manager but he is never present. Each time I've asked him to call me back but he has never done so. I have truly never experienced such dishonesty and unprofessionalism in my entire life.
September 2022 by lester paxford
Very expensive
July 2022 by Jonny Peel
Totally useless customer serviceThey have no idea what stock they have, so it?s best to double check before you bother driving there
July 2022 by Maxine Mandel
Super negative service rude staff, no patience
July 2022 by Chris Ryan
The Staff were very helpful and knew some very good advice which helped meThe Staff in the shop alsoTool hire staff gave me good prices also
May 2022 by Karen
Placed an order for delivery however needed to pick up part of it early. The team were very helpful, friendly and easy to deal with. By the time I'd paid the forklift was loaded and waiting outside my car to loaded up. Very efficient service ?
May 2022 by harrison aylward
Order made nearly 2 weeks ago online messed up the delivery of aggregates bricks and sand got told it would be delivered today so ordered a cement mixer from the tool hire department which did get delivered. Unfortunately without the rest its pretty useless. The only saving grace Ash (tool hire) has been extremely helpful trying to sort things however its not his department so could only do so much... after ringing up 4 times being told the person sorting out my order would call me back to arrange a new delivery on my last call I just got told they'd gone home, no phone call back so thanks for that. I'm guessing there either wasn't an order placed for the bricks last week so... why tell me it would be delivered today or an order was placed and 500 bricks have gone missing. I wouldn't mind but when people take time off from work to do a job and you tell them a delivery date its not on having it missed and then extremely poor customer service to boot ?
May 2022 by christopher fox
Have always used them but recently they have got expensive.
April 2022 by nabeel mughal
Supremely can't do attitude and so very disappointing that it comes from the branch manager named Gary, waited 3 days from this guy to come back with the urgent information which i needed like yesterday due to their poor quality product, but he could not be bothered to suggest anything or offer any help. Different supplier sorted it out with in few hours. Extremely disappointing and irresponsible behaviour from a branch manager, anyway, cancelled all future orders and changed supplier now.
April 2022 by Michael Allen
Been dealing with TP for years, always helpful and price competitive ?
March 2022 by KW Building
Great staff, good service and not clogged up with Sovereign Housing guys drinking coffee anymore
January 2022 by mayday payday
The shop assistant who served me today was very helpful and friendly. I was impressed by his friendly attitude and efficiency. Sorry I didn't catch his name, though!
