December 2021 by Jackson Gore
Avoid!! Offer great rates up front to get your money, then cannot secure these rates for you when push comes to shove. They had all the information about the property.You should expect a mortgage consultant to know these things up front. So quite possibly wilfully deceptive!! If not, at best incompetent.Ignored emails after payment. As well as the broker going on holiday the week after taking on the applications!!No offer of a refund. Were worse than compare the market and for £375!! For a few hours work might I add!!
March 2021 by Charlie Ottaway
I cannot recommend Carol Brown and Sophie Collins highly enough. They were kind and professional throughout the entire process of getting a mortgage and life insurance. Their advise and support was second to none and the communication was just right at exactly the right times. We approached Carol after initially going to a broker we have used previously who only searched 3 providers for us. Carol went above and beyond and searched 14 providers and subsequently managed to find a bank that would lend us an extra £20k enabling us to be able to afford our dream home. The providers of products and products themselves offered to us were chosen specifically for our circumstances were excellent and from reputable companies. We retrospectively declined income protection after initially saying we would buy it, but it was no problem for Carol having done a lot of work on applications for us. No questions were asked about this whereas I feel other brokers would put barriers up and objectives to try and convince you to revoke your decision - it was a no pressure approach. Absolutely faultless, thank you Carol and Sophie!
December 2019 by S G
Absolutely fantastic service. Our case was complicated to say the least but Sofie went above and beyond to assist and achieve the desired result. Very honest and trustworthy. Would most definitely recommend their services! I really cannot praise them highly enough.
May 2019 by liz large
I will never use again, poor communication and I paid upfront to be left without a mortgage. Save your money and go elsewhere.
